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carley

Romantic long weekend in perfect resort style holiday villa

5.0 of 5 bubblesReviewed 16 Sept 2023
Booked for special occasion / milestone anniversary without the kids. Booked lakeside villa. We highly recommend staying here, staff/service was 100%, facilities great, surrounds beautiful and the villa was private and worth the extra with deck looking out on the lake. Lagoon pool gorgeous but was a little too cold to swim even though it’s heated, but the adult pool was nice. Food at both pools were nice and good cocktails! Enjoyed a red wine on lounge sofa next to fire pit Friday evening with live music. Ubers easy to catch. Did the free yoga class overlooking beach. Would book again for birthdays/occasion with family/kids. Once there you can always leave car there and catch train in to Byron during the day then Uber easy.
Date of stay: August 2023
Room Tip: Pay the extra of couple for a private spot in a lakeside villa. Fire pit Friday with live music.
Trip type: Travelled as a couple
5.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
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Romanta Pais, Other at Elements of Byron, responded to this review
Responded 11 Nov 2023
Dear Carley.
Thank you for the great review. We are pleased to hear you had a great time with us - enjoyed our facilities & everything we have to offer.
Thank you for choosing Elements of Byron for your special anniversary celebrations. Our resort is located in the beautiful natural rainforest setting with something for everyone to enjoy. We value your feedback to help us improve our services. The same has been passed on to the Maintenance Manager to review.
We look forward to welcoming you for another holiday

Regards,
Romanta Pais
Rooms Division Manager
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The listings of booking offers for each property take into account the compensation paid to us by our partners. Prices shown may be for varying room types. Prices displayed are the lowest available, corresponding to the least expensive room type available, as provided from our partners as of the time of the user’s search.
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Reviews (942)
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Reviewed 12 July 2023

A five night stay for our multigeneration family. We had three seperate villas with catering/ cooking facilities. Beautiful setting with pools (heated), one of which was adults only. Luxurious wellness, massage service available. Amenities in villas first class and restaurant suitable for all ages. We would highly recommend Elements of Byron

Date of stay: July 2023
  • Trip type: Travelled with family
    • Value
    • Location
    • Service
Thank Mary J
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Romanta Pais, Other at Elements of Byron, responded to this reviewResponded 9 August 2023

Thank you for the 5* review. We value & appreciate your feedback to help improve ourselves. We are pleased to hear the family had a great time and enjoyed our facilities.
We hope to welcome you back in the future

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 5 July 2023

A few of us staying for a couple of nights, we opted for the 2-bedroom villa. We arrived on a Saturday early afternoon. As it was before the checkin time our villa wasn’t available; reception said they would call us when it was ready (they didn’t).

The main reception, bar and restaurant area is open and looks out on the main pool. Service at the cafe bar at the main pool felt more like an episode of Fawlty Towers. We were directed from one staff member to another; that staff member took our order (we had to repeat ourselves) and she then handed a handwritten docket to the original staff member to enter the order - it was still wrong. The venue wasn’t busy but a simple drinks order took an inexplicitly long period of time to be fulfilled.

As for dinner at the main restaurant, food was good. Service was inattentive - even though the restaurant was quiet. Service norms such as replenishing water glasses, checking on food, removing an unused table setting, etc were missing. The exception was the gentlemen who served us towards the end - Nicholas - who was excellent.

Breakfast was slow and disorganised. Bookings suggested during busy periods.

A big draw card of the resort for us was the adults only pool area, which was a quiet oasis. Daniel (the bartender at the swim up bar) was exceptional - friendly and attentive - the best team member we met during our stay at the resort. As a side note, we would add that the other two staff were amongst the worst in the resort - spent most of their time talking to each other, simple requests for another drink being regularly forgotten, drinks being served in unclean glassware, etc.

And as a final general observation, the breakfast and pool area safe 'glassware' is very much in need of replacement. It should not take a guest to highlight such basics.

Tips:
- Book in advance for breakfast
- The resort is spread out, with the adults pool at the southern end. Should you be wishing to use it mention this so as it can inform your villa allocation (ours did).

Date of stay: February 2023
Trip type: Travelled with friends
1  Thank nick164
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 20 June 2023

Stunning resort with the most amazing pool areas and direct access to the beach, Elements of Byron certainly lends itself to a 5 star experience, except it didn't.

I think though that the time of the year that we visited definitely skewed our experience. The resort has been developed with the heat of the summer definitely in mind, which I can appreciate. But it doesn't quite work in the cooler months. Most of the accommodation is built into the shade of the trees so the cabins get little direct sunlight. We had a "bathroom" which housed a lovely stand alone bathtub, but the room had unglazed openings which turned the room into an icebox. And whilst the cabin had a heat pump and a gas fire, it never felt cosy.

Aside from the disappointment in the cabins, the restaurant was top class and the staff all very friendly and strongly service focused. Osprey Spa would be one of the best Spa's I've ever been too. Again the staff were faultless and the bespoke treatments were wonderful.

Elements of Byron is definitely on the must return to list - but in the warmer months!

Room tip: The resort is huge and some cabins are a long way from the restaurant and family pool area. Look carefully at the resort map before you book
Date of stay: June 2023
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Service
1  Thank z1bby
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 30 April 2023

We are a family of three with a one year old and had a fantastic week at Elements! All the staff have been so friendly and professional. We would like to mention Octavio in the restaurant who greeted us with a smile each day and ensured we had everything we needed during our breakfast and lunch. The coffee was superb! A great selection of food for kids on the menu. Perfect for families who want the option of eating in their villa with a local IGA, grazing by the pool or having a sit down meal in the restaurant.
There is an old charming solar train just a short walk from the hotel that takes you into Byron that runs every hour which is great fun for kids!
Our only negative from our stay was chasing housekeeping to clean our room each day whilst our toddler sleeps.
I had a blissful 90 minute massage in the Osprey spa which I recommend booking early during your stay or before your holiday as they get booked up. Luciana was a professional and nurturing therapist who ensured I had the best treatment and gave me great aftercare.
We also recommend the local Barrio tapas restaurant just a short 7 minute walk away. We look forward to returning one day soon!

Date of stay: April 2023
Thank Hannah C
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 26 April 2023

So pleased we stayed here!

First off, Elements of Byron is not cheap, nor is it in the centre of Byron but neither of these things detracted from our stay. The accommodation/rooms were a generous size and came with a bath, shower , lounge area and coffee facilities. You really can relax and enjoy the space of the room. Plus you can park right next to your room.

The resort itself has several aspects, luxe main pool, with a chill vibe and also an adults pool for those that what some music with their cocktail. There are a number of walking tracks, where you can spot so many insects, frogs, lizards and birds. We loved just wandering around. Lastly it had a very expansive private beach, which you could watch on your beach T.V. should you wish.

The resort is large, but they have golf buggies which can transport you should you not wish to walk.

Close by is the solar powered train which was worth a trip on just for fun.

We really enjoyed our stay and will be back, our guests also had rave reviews. Would 100% recommend for all ages.

Date of stay: March 2023
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Service
Thank hattiehasfun
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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