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Paul H
Cornwall, United Kingdom

Excellent

5.0 of 5 bubblesReviewed 17 Mar 2024
Check in was a little odd. They were supposed to have sent us an email with the safe code from which we could get our keys and instructions but we didn't receive one!
Other than that, our apartment was excellent. It was clean and very well equipped (with a double hob as well as a microwave). It contained a comfortable bed and a good shower. In a busy/noisy town, our apartment was an an oasis of peace and quiet. It had a very nice balcony with a table and chairs which was ideal for breakfast or an evening meal. There were 2 communal washers and 2 dryers ($5 a pop each). There was secure underground parking. It was located only a few minutes stroll from the beach, shops and restaurants.
Date of stay: February 2024
Trip type: Travelled as a couple
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The listings of booking offers for each property take into account the compensation paid to us by our partners. Prices shown may be for varying room types. Prices displayed are the lowest available, corresponding to the least expensive room type available, as provided from our partners as of the time of the user’s search.
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1 - 6 of 515 reviews
Reviewed 5 September 2023

On arriving and obtaining the key from the safe holder (worked fine) we were met with a two page letter with a list actions we had to do on leaving the property else we would get a $35 fine! This didn't start us feeling very welcome on what we had to do.....i thought we had paid for someone to empty the bins on us leaving the property (can't remember the other items).
i think they may have had issues with other guests in the past?

The best think about the property was their guide to the local area re restaurants/bars and things to do....probably the best we have ever come across really informative - we found a great one (called light years).

Good location to town or the beach, plenty of parking and staff were friendly when available during their working hours. plenty of leaflets available in reception.

This didn't seem much of a welcoming place from the list of actions so we wouldn't stay here again....

Date of stay: November 2022
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Service
1  Thank Realistic_travellers
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 20 June 2023

Extremely unhygienic with bunches of think black hair from someone else. Couch rock hard and bed feels 30years old. Shower Extremely low (I am 164cm and it was at my nose)

Staff was rude on arrival and offered NO assistance with checking in. Was told to retrieve a letter from a box out the front for instructions. Terrible customer service.

We asked for a refund and were abused by staff so we felt we had no choice but to leave. We were refused the refund and were not offered a solution. This was our honeymoon and it was a horrible experience.

Date of stay: June 2023
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Service
Thank allyson e
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 7 March 2023

Apartments nice and clean and in a good location. Not too close to the town but an easy walk and far enough away that the sothat the resort noise doesn't disturb you at night. Absolutely loved our little patio with the swing seat. Great place for breakfast. It loses a point in that there was no one on reception when we arrived which was 5pm and although she could give advice on how to retrieve our key, when asked anything else, for example about restaurants she didn't know anything about the local area.. So it felt like there was very little interaction. This is probably fine if you have been to the resort or apartments before but we found it a little disconcerting. The half is deducted really because the bed, although fine, was pretty small for a double. But again it was fine for our few nights stay. I would probably not recommend staying for more than 3 nights.

Date of stay: March 2023
    • Location
    • Cleanliness
    • Service
Thank jacquie475
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 23 December 2022

Easy to find and easy access to the parking underground. Nice greeting and they were happy to help, confirm our trip and advise. Excellent room and access to washing facilities and a pool. Good location with a short walk into Bryon Bay itself. Very clean and room cleaned during our stay.

Date of stay: November 2022
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Service
Thank Glen504216
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 13 December 2022

I know this is a common Schoolies rort - daughter stayed here for Schoolies. Left the place spotless but money was deducted from bond for steam cleaning of a sofa and carpet that were left spotless. Complete rort and should be reported to NSW Office of Fair Trading. Do not stay here - you will get charged for cleaning that was not required.

Date of stay: December 2022
Trip type: Travelled with friends
Thank gtb1234
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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