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franb418
Great Bookham, United Kingdom

Enjoyable stay at Vali Byron

Review of Vali
4.0 of 5 bubblesReviewed 1 Apr 2024via mobile
There was a mix-up on arrival - I was put in a mixed dorm when, as an older single lady, my preference (confirmed by Vali when I booked) was for a female only dorm. However this was quickly sorted out and I was given a partial refund and a bottle of wine. Staff were very cheery and helpful, I was able to rent a towel and borrow a hairdryer, showers were clean, hot and there was shampoo, conditioner and body wash provided. Overall, a good experience.
Date of stay: March 2024
Trip type: Travelled solo
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Luke Harley, General Manager at Vali, responded to this review
Responded 4 weeks ago
Hello Franb and thank you for choosing to stay with us. We are far from perfect and apologise for the error and inconvenience upon check in. Most important is the recovery and I am glad our team rectified this with the drive, initiative, desire and enthusiasm to turn this negative into a positive. We all love where we work which shows in our character, attitude and performance which I am glad you felt. We look forward to seeing you again if you come back via Byron on your travels. Luke Harley - General Manager
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The listings of booking offers for each property take into account the compensation paid to us by our partners. Prices shown may be for varying room types. Prices displayed are the lowest available, corresponding to the least expensive room type available, as provided from our partners as of the time of the user’s search.
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Reviews (22)
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2 - 7 of 22 reviews
Reviewed 19 March 2024

I walked into this hostel with a friend because we were looking for a place to sleep and work. The manager did everything he could to make this happen even though it's not what they usually offer. We had the best time in the hostel. The people are amazing, super friendly and do everything to help. The rooms are clean, the beds are super comfy and the showers are great. It felt like home and it was very hard to leave this lovely place.

Date of stay: February 2024
Trip type: Travelled with friends
Thank milou p
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Luke Harley, General Manager at Vali, responded to this reviewResponded 5 April 2024

Thank you for your review MilouP and also thank you for choosing to stay with us. "Whatever it takes" is a common catch cry we use here as long as it's legal so glad you were on the receiving end of this from our team. We are far from perfect but it's not from a lack of trying and our team take a lot of pride and belief in the overall experience we deliver. Safe travels and hopefully we get the chance to welcome you and your friend back again before you depart Australia. Luke Harley - General Manager

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Reviewed 16 March 2024 via mobile

I loved EVERYTHING about this stay, up there with the best hostel I’ve stayed in

Vibrant as soon as you walk in and already tells you everything about Byron

The staff are always smiling and are all welcoming, Damian the manager is an absolute legend and over delivers to everyone.

The activities the hostel hosts are amazing, yoga and bbq was my favourite Beds are super comfortable and the rooms are private even in a 4 bed dorm.

Room tip: Make sure you introduce yourself to Damian he’ll give you all the best knowledge
Date of stay: March 2024
Trip type: Travelled solo
Thank RandyRandall
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Luke Harley, General Manager at Vali, responded to this reviewResponded 5 April 2024

Hello Randy and thank you so much for such a headline grabbing review! Damien is all class and all natural service. He doesn't know any other way than over deliver, it's just him and his nature. We love our weekly bbq as it's such a great way for us and guests to engage and have a bit of fun along the way .... and with The Northern too (pub next door) who ensure that everyone is also topped up while they eat. We enjoy it and glad you enjoyed it too! Luke Harley - General Manager

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Reviewed 4 March 2024 via mobile

Our favourite hostel on the east coast! The rooms were so nice and the curtain around the bed makes such a big difference. The rooms were clean and all the bathrooms/ kitchen were kept really clean as well. The staff were so lovely and helpful. The location is also really good - 1 min walk away from Aldi, super close to the beach and the town. Would definitely recommend 10/10 hostel!

Date of stay: February 2024
Trip type: Travelled with friends
Thank Safari12333203491
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Luke Harley, General Manager at Vali, responded to this reviewResponded 6 March 2024

Thank you for choosing to stay with us Issy. We greatly appreciate it given the volume of competition in Byron that surrounds us. For you to honour us with such a heading we humbly accept as not just in Byron, but for thousands of kilometres North and South there are quality offerings to this market so thank you. The team are proud of what we do and the guest experiences we create. Hopefully we get to see you for another wonderful Vali experience soon. Kind regards - Luke Harley General Manager

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Reviewed 2 February 2024 via mobile

Definitely the best hostel i’ve stayed in travelling the east coast!
The staff are so friendly and helpful, the rooms are just gorgeous even for dorm rooms!
Everything so so clean including the kitchen and the showers and the toilets (which are also so nice!)
Definitely recommend this hostel to anyone and i bet the hotel rooms are even nicer.
The wifi works great all around the hostel too.

Date of stay: February 2024
Trip type: Travelled as a couple
Thank lucy h
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Luke Harley, General Manager at Vali, responded to this reviewResponded 13 February 2024

Hi Lucy and thank you so much for your compliment of being the best you've stayed at on the East Coast. That's well received given we are going up against some serious competition. We are proud of our product, a team who takes great pride in the guest experience we deliver which I believe shows across the board with our interaction. Makes sure you tell everyone in your travels who and where we are and we look forward to welcoming them too so they can experience what you did. Luke Harley - General Manager

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Reviewed 27 January 2024

A excellent stay and found Damien, Joanna and Luke (plus the rest of the team) to be super helpful and friendly.

The rooms are clean, comfortable and a good size with adequate storage, plus the room comes with balcony which is super useful to help dry off clothes after a swim etc.

The hostel as a whole sounds like it has a really promising future and wonderful staff to help develop it in the next stages.

Plugs and reading lights in the bunks wouldn’t go amiss but I wouldn’t be surprised if that’s already in the works for the future development. That said there were plenty of plug dotted about the room that you could charge a portable charger easily.

If you’re working as you’re travelling, the hostel has a good area that people can work from too.

All in all, an excellent stay. If (when) I’m back in Byron I’ll definitely be looking to stay here again.

Room tip: Currently there are no charging points in every bunk, so it’s worth bringing a portable charger. That said, the room has plenty of sockets.
Date of stay: January 2024
  • Trip type: Travelled solo
    • Value
    • Location
    • Service
Thank Chris N
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Luke Harley, General Manager at Vali, responded to this reviewResponded 29 January 2024

Thank you for your comprehensive review Ilikesolotravel2023. While our primary market and bedding configurations focus on the hostel traveller, we certainly do have a good volume of private rooms (22 currently) with ensuites to cater to the more discreet, romantic or corporate side of our guests while still feeling the energy, multi culture, multi language and dynamic excitement of the backpacker/hostel market. Best of both worlds really and based on your feedback fair to say our guest experience rivals the best in our infancy stages while far from perfect and always room to improve. Watch this space for May/June onward. Luke Harley - General Manager.

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