My wife and I arrived Friday 19 August 2016 at 1.30pm looking forward to our weekend stay.
We were greeted by grumpy staff who advised check-in was 2pm, so we went for a walk in Bangalow and returned at around 2.30pm to get the key to our cottage in the grounds.
The cottage was new and very well appointed, so no complaints at this stage.
The following morning we went over to the main house for breakfast at 8.20am and sat at a table only to be told by a very unfriendly staff member to move as breakfast wasn't being served until 8.30am.
The breakfast on offer was not as advertised on the website.
No rhubarb and cinnamon, no baked pineapple etc.
The girl then came over to take our order for the cooked breakfast, which was fried eggs on toast with bacon. Once again not a modern Australian cooked breakfast as advertised on their website.
When my wife asked for a poached egg, she was told by the girl, that she didn't know how to make any other type of egg.
At this stage, we made no comment and left for our day trip.
On our return to the cottage around 5pm, the bed had not been made properly, just doona pulled up, some towels not replaced, bin not emptied and the soap in the same position in the sink as we had left it.
Once again, we said nothing at this stage.
The following morning, we went for breakfast and as in the previous day none of the lovely goodies as advertised.
Cooked breakfast was a boiled egg. at this stage I complained and was met with a hostile reaction, so my wife and I checked out.
For $350 per night an absolute disgrace.
- Official Description (provided by the hotel):
- The Bangalow Guesthouse is a stunning property sitting amongst beautifully landscaped gardens on the banks of the picturesque Byron Creek. Situated in the main street of Bangalow and just minutes walk from a wonderful array of cafes, restaurants, boutique shops and the iconic Bangalow Hotel, this is the perfect Northern Rivers holiday spot. This historic home is an immaculately renovated heritage-style property with four en-suited bedrooms. These can be booked individually or you can hire the entire house. The Queen room has a spacious en-suite and bathtub, The King room features its own sitting room with river views. All of the rooms have been beautifully furnished with Coco Republic furniture and artwork by internationally renowned artist Ken Johnson. Wide shaded verandas surround the home on 3 sides and provide cool breezy spots to sit and overlook the magnificent gardens and Byron Creek below. The property is a 15 minutes drive from Byron Bay and the region's famous beaches, 20 minutes from Ballina/Byron Airport and only 45 minutes from the Gold Coast Airport. The Bangalow Guesthouse is also a fabulous venue to host your wedding or any kind of special event with two designated marquee spots in the gardens. We regularly hold events, local fresh food lunches and seasonal special dinners in our elegant dining room or on the spacious verandah. Bangalow Guesthouse is just a two minutes walk to boutique shops, art galleries,cafes and restaurants. ... more less
- Reservation Options:
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- Also Known As:
- Bangalow Guesthouse