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AU$215
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Reviews (515)
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Traveller rating
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All reviews across the road the river main street room was spacious excellent location easy parking stay there again late check rsl ali motel cafes accommodation stopover toaster
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Reviewed 24 March 2023

What a beautiful & clean motel one of the best I have stayed in, beds were so comfortable & the lovely lady at reception made us feel most welcome, walking distance to many cafes & directly across from RSL, will stay again on our travels

Date of stay: February 2023
Trip type: Travelled as a couple
Thank Lola L
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Ali Matthews, Owner at Ballina Heritage Inn, responded to this reviewResponded 24 March 2023

Thank you for the review

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 23 March 2023 via mobile

We had a fantastic family stay at the Heritage Inn. The beds were so comfy, the rooms were clean and the staff were so knowledgeable of Ballina, Byron and the surrounding areas. The perfect stop to enjoy everything the Northern Rivers offers!!!

Date of stay: March 2023
Trip type: Travelled with family
Thank Rob O
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Ali Matthews, Owner at Ballina Heritage Inn, responded to this reviewResponded 24 March 2023

Thank you for the review

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 23 March 2023 via mobile

The motel is in a fantastic position in Ballina next to the river and RSL. The lovely lady on reception couldn’t have be more helpful giving us great advice about the area and places to eat close by. The Room was spacious, very clean and had all the comforts of home. We would definitely recommend this motel if you are looking to stay in Ballina but book ahead as they fill up quickly!

Date of stay: March 2023
Trip type: Travelled with family
Thank Abi M
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Ali Matthews, Owner at Ballina Heritage Inn, responded to this reviewResponded 24 March 2023

Thank you for the lovely review & we look forward to seeing you again

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Reviewed 20 March 2023

Initial impression was one of surprise and disappointment considering the $224 fee for a King Room. The room decor is dated and could certainly do with a make-over. The A/C is old and rattled and vibrated all night and barely cooled the room, which made for a restless evening due to the noise; to top it off, neighbors in the adjoining room were easily heard as there appears to be little insulation. Cleanliness was found wanting as there were cobwebs between the wall and cupboard and sadly, fecal matter and pubic hair were found on the toilet seat; the toilet cleanliness was remediated by management with the provision of cleaning material. The toaster, cups and water jug were stored in the bathroom, which could be construed as concerning considering the poor hygiene level of the bathroom. The shower/bathroom is somewhat cramped and although conveniently located in the heart of town, the high cost does not reflect value; I recommend you shop around.

Date of stay: March 2023
    • Value
    • Location
    • Service
Thank MalB316
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 29 December 2022

Wonderful, personable and welcoming staff. Only place that could accomodate our dates. Great price for comfortable lodgings and so close to everything in town. Easy parking within the complex. There is a pool, air conditioning and a charge-back from some eateries. Directly opposite the RSL for easy eats.

Date of stay: December 2022
Thank Sharon D
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Ali Matthews, Owner at Ballina Heritage Inn, responded to this reviewResponded 6 January 2023

Thank you for the lovely review

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