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All reviews covered walkway meal deal minute walk costa coffee free train comfortable bed an early flight thyme restaurant long walk our waiter excellent stay would definitely stay here again car park easy access restaurant staff coffee shop excellent value for money
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Reviewed 5 April 2018 via mobile

Where did this place come from? I typical stay at the Bath Road location (having used pretty much every other hotel during the last 40 years) but I hadn't spotted this newer Premier Inn and came across it when flying out of T4. It shares the access walkway to the Hilton which can be found at the end of Departures in T4.

The walk way is notable because it was built to connect what is now the Heathrow Hilton to the terminal. It's huge. It must have cost £1 million to build. It doesn't make commercial sense to spend that much on a footbridge but the Hilton was originally built as a BAA hotel and they also ran the airport. It's sensible to see it being used for another hotel. And there's an Aurora hotel under construction in the same location.

We got a friendly and helpful welcome when we checked in from a late arrival at around 9pm. Check in is via self service kiosks. Just input a booking reference or insert the card used for booking and the machine spits out a room number, receipt and two room keys.

It was really convenient to be able to walk straight to the hotel room rather than leave the airport. Our room was more than functional. It certainly provided everything we needed including a modern bathroom, bid TV with free view channels, tea and coffee making facilities etc. Bathroom had a good shower.

Room was well soundproofed and quiet. To be honest the room isn't far short of the standard you'd expect in a 4 star hotel. You could stay at the Hilton next door - I have previously - but wouldn't get much more and you'd pay 5x the price.

The reception area includes a bar and a Costa Coffee shop plus a restaurant (Thyme) which also serves breakfast. There are add on rates for breakfast or dinner and breakfast which offer good value especially when you consider this is on the airport.

Breakfast was excellent for £10.50 per person. There's a continental option which includes pastries, toasted items, cereals, fruit, coffee, yoghurts etc. The full breakfast adds a full English breakfast.

The hotel offers parking and the T4 long/short term parking is nearby.

This looks like my go to option for Heathrow now. Already rebooked for September and November. Even though we're not going via Terminal 4 next time it's relatively quick and easy to transfer here from T2/3 using free transfers.

Rates here can be very competitive during Premier Inns offer period. I paid less than the Bath Road Ibis for the next stay and the convenience of staying within the airport is very attractive. It looks like this is my first choice for Heathrow hotels for the foreseeable future.

Date of stay: April 2018
Trip type: Travelled as a couple
4  Thank adrianhobson
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management_PIT4, Front Office Manager at Premier Inn London Heathrow Airport Terminal 4, responded to this reviewResponded 3 weeks ago

Good Afternoon,

I would like to thank you for taking your time to review your recent stay at Premier Inn Heathrow Terminal 4.

We value all feedback from our guests and strive to provide an enjoyable and hassle free stay for all our guests.

We look forward to welcoming you back to Premier Inn Heathrow Terminal 4 in the future and thank you again for your feedback.

Kindest Regards

Jodie Zala

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 5 April 2018 via mobile

Incredible hotel really clean and well maintained. Staff were excellent. Was lucky enough to get a view of the runway at Heathrow from our room and for £67 a night you honestly can’t fault it. Food was great too and the restaurant was lovely. Would recommend to anyone, I couldn’t of asked for more.

Date of stay: April 2018
Trip type: Travelled on business
Thank mollybetts
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management_PIT4, Front Office Manager at Premier Inn London Heathrow Airport Terminal 4, responded to this reviewResponded 3 weeks ago

Good Afternoon,

I would like to thank you for taking your time to review your recent stay at Premier Inn Heathrow Terminal 4.

We value all feedback from our guests and strive to provide an enjoyable and hassle free stay for all our guests.

We look forward to welcoming you back to Premier Inn Heathrow Terminal 4 in the future and thank you again for your feedback.

Kindest Regards

Jodie Zala

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 5 April 2018

excellent attentive staff, easy check in and out, staff looks forward to helping the guest and atbtimes goea above and beyond qhats needed. Good breakfast and value especially for family with kids. Nice, well lit, almost new facility. Clean, comfortable beds....We had our best sleep on our trip in this property...

Date of stay: April 2018
  • Trip type: Travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with premierinn.com
Thank mmoral322302
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management_PIT4, Front Office Manager at Premier Inn London Heathrow Airport Terminal 4, responded to this reviewResponded 3 weeks ago

Good Afternoon,

I would like to thank you for taking your time to review your recent stay at Premier Inn Heathrow Terminal 4.

We value all feedback from our guests and strive to provide an enjoyable and hassle free stay for all our guests.

We look forward to welcoming you back to Premier Inn Heathrow Terminal 4 in the future and thank you again for your feedback.

Kindest Regards

Jodie Zala

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 5 April 2018 via mobile

I had one night at this Premiere Inn and it was fabulous. Their check in service was great everyone was very friendly which was much appreciated as I had just gotten off a 32 hour flight! The room was very nice and comfortable, the bed was a delight. I also had the breakfast which was wonderful. The waiter I had, Aluito was very friendly, happy and attentive. I was really impressed with his service and all the vegan options available! It was a great stay and I would definitely come back again.

Date of stay: April 2018
Trip type: Travelled solo
Thank Daisy-Bea S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management_PIT4, Front Office Manager at Premier Inn London Heathrow Airport Terminal 4, responded to this reviewResponded 3 weeks ago

Good Afternoon,

I would like to thank you for taking your time to review your recent stay at Premier Inn Heathrow Terminal 4.

We value all feedback from our guests and strive to provide an enjoyable and hassle free stay for all our guests.

We look forward to welcoming you back to Premier Inn Heathrow Terminal 4 in the future and thank you again for your feedback.

Kindest Regards

Jodie Zala

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 5 April 2018

This hotel exceeds its 3 star rating! Very convenient to the Terminal (only one other, the over-priced Hilton is connected by walk-way). Only a year old, the hotel is modern, clean - and excellent rooms - very comfortable! Staff are welcoming and helpful, restaurant was very good and not excessively expensive even if service was a little chaotic (but lovely staff so forgiveable!). Breakfast was excellent. Just made the start of a trip more enjoyable

Date of stay: March 2018
Thank Neil W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management_PIT4, Front Office Manager at Premier Inn London Heathrow Airport Terminal 4, responded to this reviewResponded 3 weeks ago

Good Afternoon,

I would like to thank you for taking your time to review your recent stay at Premier Inn Heathrow Terminal 4.

We value all feedback from our guests and strive to provide an enjoyable and hassle free stay for all our guests.

We look forward to welcoming you back to Premier Inn Heathrow Terminal 4 in the future and thank you again for your feedback.

Kindest Regards

Jodie Zala

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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