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All reviews full kitchen bedroom suite sesame place apartment feel platinum member yogurt rooms are large the room was nice bed was very comfortable property dishwasher vacancies couch accommodations pros cons proximity
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Reviewed 4 June 2016 via mobile

Very clean rooms and property. Having a full size fridge and a kitchen with basic kitchen supplies was helpful. No real area for privacy, but a huge open room. We were told all rooms have 1 king bed and a pull out couch. This worked for us, but may not work for all families. Used the outdoor amenities. Pool was warm, grills worked well and the front desk had all the utensils for the grill. The staff was helpful when asked for anything. Breakfast looked crowded, but the staff was constantly replenishing food. Would recommend for a short stay.

Stayed: May 2016, travelled with family
Thank Alogan11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Michelle T, Manager at Residence Inn by Marriott Philadelphia Willow Grove, responded to this reviewResponded 5 June 2016

Thank you so much for your very generous comments regarding your recent visit.

It is always rewarding when our guests recognize our staff for their hospitality. I also appreciate your detailed description of the many amenities that we provide each and every guest.

We look forward to any future visits you may have to the Willow Grove / Horsham area and our hotel.

https://www.tripadvisor.com/ShowUserReviews-g52851-d102249-r379447518-Residence_Inn_Philadelphia_Willow_Grove-Horsham_Pennsylvania.html#

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Reviewed 24 May 2016

We recently celebrated a wedding in our family and travelling with my son & pregnant daughter-in-law posed some special travel needs. We were accommodated with a 2 bedroom suite, full kitchen, living room area, fireplace and 2 full bathrooms. The separate sleeping areas made it very easy for naps as needed and 2 bathrooms for 4 people preparing for a wedding was a blessing. All areas were immaculately clean. Well lit parking area with plenty of spaces. Staff helpful with travel directions to venues and seeing the local area. Free breakfast nook is kind of tight quarters when busy, but food plentiful, varied and tasty. Trays available for bring food back to room for late sleep-ins. Logs available at desk for fireplace. Located in a very verdant and pastoral business park, it offered a quiet haven from the bustle of travelled highways and wedding activities There are no elevators, so if walking or climbing accommodations are a concern make them known when booking. You need to ask for GPS setting for this specific site or you may end up at the Marriot on the highway, as several in our party discovered. That staff very helpful in providing re-direction to this site. It was so nice, that we almost extended our stay to enjoy additional vacation days, but an opportunity to visit local family waylaid that plan Weather prevented use of outdoor pool, but site was inviting and as pristine at the interior. Definitely would return again. A non-smoking facility which was a real plus for the expectant Mom & those who had smoke sensitivity in the family.

Room Tip: No elevators, so request ground floor if accommodation needed for ambulation issues.
  • Stayed: May 2016, travelled with family
    • Value
    • Rooms
    • Service
Thank S519BAelizabetht
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GMWillowGrove, General Manager at Residence Inn by Marriott Philadelphia Willow Grove, responded to this reviewResponded 28 May 2016

Dear LizAnn55,

Thank you so much for your very generous comments regarding your recent visit.

It is always rewarding when our guests recognize our staff for their hospitality. I also appreciate your detailed description of the many amenities that we provide each and every guest.

We look forward to any future visits you may have to the Willow Grove / Horsham area and our hotel.

Sincerely,

Al Jaskel
General Manager

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Reviewed 11 May 2016

Stayed here for 1 night, and enjoyed our stay. Some of the things I liked about our stay:
- Rooms were large, lots of space to move around, clean and well-furnished
- Desk staff were very friendly, let us check in early, and blocked two rooms near ours for our friends, who were arriving later.
- very quiet, easy to get a good night's sleep
- Close to Horsham Power Line Trail, good place for running, or just a quiet stroll
- Breakfast was good
Side notes: there were no elevators to the upper floor: not a problem for us, but some folks may need to avoid the upper floors for this reason. Also, no restaurants within easy walking distance.

  • Stayed: May 2016, travelled with friends
    • Value
    • Location
    • Service
Thank James W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GMWillowGrove, General Manager at Residence Inn by Marriott Philadelphia Willow Grove, responded to this reviewResponded 13 May 2016

Dear James W,

Thank you so much for taking the time to let us know about your recent visit. I sincerely appreciate your generous comments about our staff service and our room product.

As you noted, our hotel does not have an elevator as all of our buildings only have a ground floor and a second floor. We are more than happy to help any of our guests with luggage etc. if they need assistance in reaching the second floor.

I look forward to any future visits to our hotel.

Sincerely,

Al Jaskel
General MAnager

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Reviewed 7 May 2016

Was in town for a week long business trip and my partner and I decided we wanted to find a suite style room. This was a little better and had a bigger kitchen and living area than we expected. The furniture was updated and the unit was right next to the parking.

We did not participate in any activities, but we enjoyed a nice quite place to work while traveling for a week. I would stay here again if working in the area.

Room Tip: 2 bedroom suites are great and not much more expensive
  • Stayed: March 2016, travelled on business
    • Value
    • Rooms
    • Service
Thank Adam P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Michelle T, Manager at Residence Inn by Marriott Philadelphia Willow Grove, responded to this reviewResponded 8 May 2016

Thank for your feedback, your opinion is important to us. Thank you for your kind words. We strive hard to make sure our guests are satisfied and comfortable. I'm glad you enjoyed your stay and the hotel. Please come back to see us again soon!

https://www.tripadvisor.com/ShowUserReviews-g52851-d102249-r370807326-Residence_Inn_Philadelphia_Willow_Grove-Horsham_Pennsylvania.html#

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Reviewed 25 February 2016

Its always nice after a 5 hour drive to be welcomed by a friendly face and a welcoming smile. Dan is the consummate professional. That is if you can find him. This location is hard to find but well worth the search. Have returned several times.

  • Stayed: February 2016, travelled solo
    • Sleep Quality
    • Cleanliness
    • Service
Thank gerard r
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GMWillowGrove, General Manager at Residence Inn by Marriott Philadelphia Willow Grove, responded to this reviewResponded 29 February 2016

Dear Gerard R,

Thank you very much for your comments about Dan. I will be sure that he receives the proper recognition for his efforts.

I appreciate you taking the time to let us know about your stay and I look forward to any future visits !!

Sincerely,

Al Jaskel
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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