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AU$202
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AU$204
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Reviewed 8 February 2018

Big beautiful grounds with mountain views. Large rooms and ours had an open fire and faced the outdoor pool and hot tub. Was very quite on our visit in January but with no decrease in front office service. Friendly and clean with easy access to all the fun and skiing on Mt Hood. Stores and restaurants within walking or a short drive. Heated pool in winter was a hit with our children at night.

Room tip: Best to be close to pool if with a family
Date of stay: January 2018
Trip type: Travelled with family
Thank V3642ZOianw
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Tami G, Manager at Mt Hood Oregon Resort, BW Premier Collection, responded to this reviewResponded 11 February 2018

Wood Family,

Thank you for your review! I am glad you enjoyed The Resort at The Mountain. Please come back and visit us soon.

Best Wishes,

Tami Kay

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 6 February 2018

If you want to sleep I would find a different hotel! This property had a wedding reception on the night we stayed and the party went well after 2am! Woke me out of a dead sleep with people screaming and dogs barking.

Date of stay: February 2018
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western
Thank alisonj209
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Tami G, Manager at Mt Hood Oregon Resort, BW Premier Collection, responded to this reviewResponded 11 February 2018

Alisonj209,

I am sorry that the wedding kept you up. We do try to keep the noise contained to our indoor ballroom. I will speak with our Banquet Manager regarding keeping the noise down.

Thank you for your review,

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Reviewed 5 February 2018

Hotel compound looks similar to an apartment compound with multiple buildings, and you can park your vehicle directly in front of your room which is very convenient as you don't have to walk long hallways and carry bags. Staff is nice. Pool was apparently available in the middle of winter, I didn't have a chance to use it though (or any other amenities).

Date of stay: February 2018
  • Trip type: Travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western
Thank nikolayls
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Tami G, Manager at Mt Hood Oregon Resort, BW Premier Collection, responded to this reviewResponded 11 February 2018

Nik,

Thank you for your review. Please come back and visit soon so you can enjoy everything we have to offer.

Best Wishes,

Tami Kay

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 30 January 2018

Our room was far from the main facilities. It wasn't part of the resort but a side street across the road where a motel like looking building had a parking strip with rooms. The roof of the building was covered with a tarp. Sliding doors opened to a small back yard that seem to provide a dog walk area since there was a dog waste bag dispenser. Unfortunately our unit had dog feces on the back porch.

We had to take the car to get to the pool area and when we got there we found out that it was closed. Also no changing rooms available at he pool.

Date of stay: January 2018
Trip type: Travelled with family
Thank Laurens G
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Tami G, Manager at Mt Hood Oregon Resort, BW Premier Collection, responded to this reviewResponded 31 January 2018

Lauren, Thank you for your review. I will speak with the head of our housekeeping department regarding the patio. That should have been cleaned up before you checked in. We did have to close our pool this past weekend because someone broke a glass bottle in the pool and we had to be sure that the pool was safe for our guests to use. We did set up pool privileges with the resort right across the street from our building 4. Guests were allowed to use their pool and hot tub. We do have changing rooms that are in the pool area. There is a building to the west of the pool that has two bathrooms. Once again I am sorry your stay was less than perfect. Please feel free to contact me at The Resort. Best Wishes, Tami Kay

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Reviewed 24 January 2018

What a nice room with a fireplace. Wish they provided two duraflame logs rather than one though. The bed was super comfortable and room was very clean. The TV situation needs to be fixed as there were two remotes, which was confusing. Neither turned the TV on or off. Internet was very reliable and fast. The outdoor hot tub was very nice and clean and great temperature.

Date of stay: January 2018
  • Trip type: Travelled as a couple
    • Sleep Quality
    • Rooms
    • Service
Thank 123kd123
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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