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Sunriver Resort
Ranked #1 of 4 Hotels in Sunriver
Certificate of Excellence
Reviewed 9 October 2011

A beautiful resort, with great ammenities, well appointed condos, and an impressive golf course, this resort left a great first impression on the service level we received upon arrival. Room Service poolside, a hopping little pub in the Owls Nest. The great service comes with a 20% auto-grat in all food and beverage service, so don't bother tipping more than the bill, unless the server danced a jig or did something else to go above and beyond for you. Beware the cranky old guys driving the shuttles, they dumped us on the side of the road, instead of driving to our condo complex, TWICE, beacuse it is too hard for them to turn the busses around. I wrecked a pair of dress shoes, walking through the gravel and pine needles. The food was hit and miss, dinner a miss, but poolside panini's and breakfast were solid, but the wine selection was impressive on it's local flair. I'd stay here again, but I would prepare myself a bit better depending on what type of accom I get.

Room Tip: Get rooms or condos away from the primary roads through the resort if you want quiet, otherwise they...
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  • Stayed: September 2011, travelled on business
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1  Thank FireHorseSire66
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sunriver_Resort, Manager at Sunriver Resort, responded to this reviewResponded 17 November 2011

Thank you so much for providing feedback on your most recent stay. We take great pride in the level of customer service we provide and it’s wonderful to share success stories with the team. Conversely, it’s extremely valuable to learn where we can improve. Please know that we take your comments about the shuttle service seriously and will absolutely use your feedback as a training opportunity. We look forward to seeing you again soon!

Krista Miller
Director of Operations

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2,319 - 2,323 of 2,462 reviews

Reviewed 8 October 2011

Don't waste your time or money! My husband and I came hoping for a relaxing weekend away from the city. The website and reviews we had read all spoke of how Sunriver was beautiful, serene and a nature lover's dream so we wanted to spend our anniversary here. We were truly disappointed. The resort was over run with families and children, so it felt like being at Disneyland. You couldn't even be at the pool to relax because of how noisy it was. It felt crowded and over run, not the peaceful relaxing place we envisioned.

The first night in our room we were woken up by a family checking in at 11:30pm. The walls are so thin that we could hear them slamming doors, jumping and running up and down the stairs and yelling. I called to notify the front desk and they said they'd send someone out. After 30 minutes without a change, I called again. The front desk clerk said "well, they just checked in, so give them some time to settle down". Excuse me?! I didn't pay all this money so that I could share a room with a family of 5. I paid for a private room with the expectation of sleeping through the night. Their total lack of sensitivity and indifference to my complaint was inexcusable. I was basically told to just deal with it. I asked to move to a different room the next morning and I was moved across the village to the area closer to the pool. The noise level was pretty much the same. The construction of these buildings is poor and I felt cheated for paying as much as I did because the value is so low. I wish I had stayed somewhere else!

  • Stayed: August 2011, travelled as a couple
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3  Thank Bakermj
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sunriver_Resort, Manager at Sunriver Resort, responded to this reviewResponded 17 November 2011

I am so sorry to hear that we did not meet your expectations during your most recent visit. We strive to create the perfect environment for all of our guests and it’s extremely disappointing to learn that was not the case during your stay. Please know that we take your feedback seriously and it will certainly be shared with the team. I hope you will consider visiting us again. We have a variety of accommodations, including our deluxe River Lodge rooms and private homes and condominiums at Caldera and Crosswater, that I am confident would be a great fit for your relaxing weekend away! Please contact me directly, it would be my pleasure to assist you in selecting your accommodations.

Krista Miller
Director of Operations

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 6 October 2011

What a lovely weekend spent in the picturesque Sunriver Resort. Stunning mountain views for 360 degrees don't disappoint. We have been coming to Sunriver Resort every couple of years for the past 10 years and have always had a pleasant and relaxing experience. The staff, the lodge, and the delightful Sunriver Village are what you would expect of a top rated resort. The lodge remains elegantly rustic. The lodge guest rooms have undergone some updates, but could use a bit of spiffing up though they were certainly clean and comfortable. The Village itself is undergoing renovations at the present time and will be quite stunning when finished. We had a delicious meal at The Meadows at the lodge and the service was outstanding. If you are looking for a quiet spot to unwind I would certainly recommend Sunriver Resort. There is something for everyone here from golfing to spas and depending on the time of year skiing, swimming, fishing, hiking, white water rafting and the list goes on!

Room Tip: Upper level rooms are spacious with vaulted ceilings, fireplaces, and decks.
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  • Stayed: October 2011, travelled as a couple
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Thank debwost
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 October 2011

We've been coming to Sunriver, as a family for 6 years, and my husband himself for over 20 years. Every part of Sunriver is a welcoming, memorable experience...from the miles of bike riding trails, to horseback riding, enjoying the views of the river and mountains, eating in the Meadows restaurant or watching a game in the Owl's Nest, dipping in the hot tubs and heated pools, snacking on goodies at Goody's, or just lounging in the beautiful lodge rooms or houses. We've done it all there (except golf, which is funny - but we aren't golfers) and do it all again and again every time we go and never want to leave. It is one of our most favorite places!! You will not regret a visit to Sunriver!!

Room Tip: River Lodges are the nicest!
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  • Stayed: October 2011, travelled with family
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2  Thank katie k
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 1 October 2011

We've heard from many people about this place and visited there very briefly on a long drive return trip from Walla Walla, Washington to San Diego, CA. It was everything I hoped it would be. Quiet, natural, rustic lodge, gorgeous golf course. We had a river lodge room with a balcony overlooking the estuary and golf course. We went to the Owl's Nest Bar and ordered food to go and sat on our balcony watching the sunset and drinking a bottle of L'Ecole No. 41 Luminesce. It was heavenly. The bed was big and comfortable. The bathroom with separate tub and shower was luxurious. The next morning we had a terrific breakfast in the dining room and shopped in the very well appointed gift shop. We definitely want to return.

  • Stayed: September 2011, travelled as a couple
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1  Thank Janet1215
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Sunriver Resort

Address: 17600 Center Drive, Sunriver, OR 97707
Phone Number:
Region: United States > Oregon > Central Oregon > Sunriver
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #1 of 4 Hotels in Sunriver
Price Range: $197 - $417 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Sunriver Resort 4*
Number of rooms: 240
Official Description (provided by the hotel):
Sunriver Resort, located 15 miles south of Bend in Central Oregon, is a AAA Four-Diamond award winning property. The Heart & Soul of the Great Northwest, Sunriver Resort is a year-round outdoor enthusiast's dream with golf, spa, tennis, swimming, horseback riding, canoeing, fly fishing, skiing and snowboarding at Mt. Bachelor Ski Resort. ... more   less 
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Also Known As:
Sunriver Hotel Sunriver

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