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“Fantastic for kids”
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Very good
7 reviews
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Overview
Holiday Rental House -
3 Bedrooms, 3 Bathrooms, Sleeps 9
Seaside, Oregon

Reviews from our community

Very good - based on 7 reviews
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Reviews from our community

Date | Rating
  • English first
  • Any
English first
English first
Any
English first
fleurette...
carpinteria, CA
2 reviews
“Fantastic for kids”
Reviewed 13 October 2016 for a stay in October 2016

We had a lovely time at this spacious home. It was perfect for our family with enough bedrooms for everyone. I particularly loved that there were minimal things on the shelves for my toddlers to pull down and break. Plus it was only a two minute walk to the ocean which was fantastic. I would definitely recommend this place for anyone with children.

Travelling group: Young Children
Would you recommend this hotel to a friend?   Yes.
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Coastal65...
1 review
“Great place for a family getaway !”
Reviewed 24 August 2016 for a stay in August 2016

The condo was extremely clean and plenty of linens, dishes and kitchenware were provided. There were adequate beds for 8 guests. We enjoyed sitting out on the small balcony and watching the town and the beach area from a distance. There is a grocery store across the street which is very handy. Only tip I would pass along is that there are no rooms on the ground floor and the two flights of stairs would be difficult for some older family members. There is a restroom with a toilet on each floor, but the only shower is located on the 3rd floor. We would like to stay here again !

How easy was it to book the property? How helpful were the directions to the property?
How easy was key pickup/access to the property? Overall condition of the property
Bedding & mattresses Kitchen & utensils
Bathroom cleanliness Service
Liked best: clean and near the beach and a grocery store is across the street
Liked least: the stairs and only one shower for 8 people
Travelling group: Extended Family
Would you recommend this hotel to a friend?   Yes.
Recommended for:
Friends getaway Families with young children
  • Was the property as advertised?
  • Would you recommend the location of this property?
  • Was it a good value for the price paid?
  • Did the property offer wi-fi/internet access?
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kari M
Redmond, Oregon
Level 2 Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“Poor Condition, dirty, and terrible customer service from Vacasa - Avoid this rental”
Reviewed 30 August 2015 for a stay in August 2015

The overall impression of the house was that it was not clean, very worn, and very little attention paid to maintenance and the actual experience of staying as a guest.

Here are our items of dissatisfaction:

1. Upon arrival, smoke alarm in downstairs hallway "chirping" due to dead battery. Battery replaced by maintenance that evening.
2. Lower bedroom with double bed, bed frame bolts loose, causing it to squeak loudly anytime the sleeper turned or moved. Bolts tightened by maintenance the 2nd day.
3. Lower bedroom with double bed, all pillow cases had long black hair on them. Gross.
4. Lower bathroom, shower tub was clogged and did not drain. Drain cleared by maintenance the 2nd day.
5. Upstairs bathroom by kitchen, elongated (long) toilet had a round (short) toilet seat which was very uncomfortable to use, and was very loose. Seat was tightened by maintenance the 2nd day.
6. Upstairs bathroom by kitchen, sink faucet doesn't turn off when pushed down completely, had to be lifted about 1/2" from "closed" to actually turn off.
7. Grill cleaning brush completely worn out, no bristles remaining.
8. Outside trash container completely full, no room for any additional trash.
9. Carpet dirty/stained throughout unit.
10. Sliding door leading to deck is salt-water clouded to the point where you cannot view the outside through one panel.
11. Kitchen utensil drawer; bottom of drawer is about to fall out, which would probably lead to knives falling on your feet.
12. Mattress pad for downstairs double bed is stained (discovered this while stripping the sheets upon departure) Gross again.
13. Grill propane tank perched on a 5 gallon bucket?

The only area in the whole unit that was in an acceptable condition was the master bedroom and bathroom, which were very clean, had furniture in excellent condition, and no maintenance issues. Clearly the owners, if they stay there at all, stay only in the master suite.

We enjoyed our time in Seaside and would visit again, but are unable to consider anything approaching a positive review for this rental unit. Had we paid $150/night for this unit, I might expect some of the issues we experienced, but for close to $450/night, the condition of the unit was unacceptable, and not what was represented on the Vacasa booking site.

The overall response from Vacasa on Monday was unacceptable as well; I called to report our second set of maintenance issues at 11:25am, left a message due to "all agents busy". No callback was received. I called again at 12:34 and reported our issues to Sandy. At 3:51 we returned to the unit to find nothing had been fixed, called again and spoke to Jason?, who reported that the property manager had been left a voice message earlier. At 4:00 Jason called me back to report that another voice mail had been left. Around 4:30, the property maintenance man arrived and swiftly dealt with the issues he could (we disassembled the bed frame and tightened the bolts so it didn't squeak, he Drano'd the shower, and tightened the upstairs toilet seat). Having to contact maintenance 2x in 2 days is pretty unsatisfactory; having to hound Vacasa into getting someone out to deal with the issues is very unsatisfactory.

We filed a complaint with BBB after working with Vacasa; their customer service department's offer of compensation topped out at $75. Terrible.

How easy was it to book the property? How helpful were the directions to the property?
How easy was key pickup/access to the property? Overall condition of the property
Bedding & mattresses Kitchen & utensils
Bathroom cleanliness Other facilities & amenities
Service
Liked best: Location
Liked least: Condition of property
Travelling group: Extended Family
Would you recommend this hotel to a friend?   No.
Recommended for:
Friends getaway Families with young children
  • Would you recommend the location of this property?
  • Did the property offer wi-fi/internet access?
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management Response
8 Sep 2015
Thank you for taking the time to leave us a review. We are very sorry that the home was not better cleaned and prepared for your stay. Housekeeping management has followed-up with housekeeping on making sure the home is properly cleaned and prepared, and the Property Manager will take care of the maintenance issues that were not addressed during your stay.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
PickyWith...
Vancouver, Canada
Level 1 Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“Pleasant”
Reviewed 10 September 2013 for a stay in August 2013

It was a nice home with lots of space for the kids to run wild. Only two complaints - one of the beds downstairs needs to be replaced. A little stiff. As i have a very sensitive nose, I did have an issue with an odour in the other downstairs bedroom. It was a damp smell. However the other people I was with could not smell it. Could have been because of the washer. Anyway, other than that, it was a great home. View of the ocean, quiet. Great family home.

How easy was it to book the property? How helpful were the directions to the property?
How easy was key pickup/access to the property? Overall condition of the property
Bedding & mattresses Kitchen & utensils
Bathroom cleanliness Other facilities & amenities
Service
Liked best: Proximity to the beach
Liked least: Beds in one of the basement rooms needs to be replaced
Travelling group: Large Group
Your age range 35-49
Would you recommend this hotel to a friend?   Yes.
Recommended for:
Families with young children Large groups
  • Was the property as advertised?
  • Would you recommend the location of this property?
  • Was it a good value for the price paid?
  • Did the property offer wi-fi/internet access?
  • Was your security deposit returned on time?
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
New York
Reviewed 24 May 2013 for a stay in March 2013

Value Rooms
Location Cleanliness
Check-in / front desk Service
Would I recommend this holiday rental to my best friend?  
Recommended for:
Older travelers
Was this review helpful? Yes
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
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2 guests
Adults2
Children0
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