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Reviews (936)
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All reviewscomplimentary dinnerfresh baked cookiesexcellent hotelgreat place to staydefinitely stay here againstaff was very friendly and helpfulfitness roomclean roomsthe breakfast areafitness centerfront desk staffpool and hot tubwaffleseasy accessfree breakfastinnscleanliness
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Reviewed 5 April 2018

We stayed here while visiting colleges with our youngest child. The hotel was close to I5 and just a short drive to downtown Salem and surrounding areas. The lobby was clean, the staff were remarkably friendly and helpful--perhaps the best thing about the hotel. Rooms were well-appointed and comfortable.

  • Stayed: March 2018, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton
Thank idahozer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dave P, General Manager at Hampton Inn & Suites Salem, responded to this reviewResponded 5 April 2018

idahozer- Thank you for staying with us. We appreciate the nice comments and excellent rating. It's great to hear about your experience. Our staff works very hard to provide wonderful accommodations and service. We look forward to another opportunity to welcome you back again.

Dave Pappas
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 14 March 2018 via mobile

I highly recommend this hotel for personal or business! I stayed two nights and didn’t want to leave. I was on the 4th floor, it was quiet and comfortable. The Front Desk Staff was pleasant 24/7 and a pleasure to deal with, even at midnight when I needed water and ice cream.

Stayed: March 2018, travelled on business
Thank Kristi W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dave P, General Manager at Hampton Inn & Suites Salem, responded to this reviewResponded 20 March 2018

Kristi W- Thank you for staying with us. We greatly appreciate the nice comments and excellent rating. It's great to hear about your experience. Our staff works very hard to provide wonderful accommodations and service. We look forward to welcoming you back the next time your in Salem.

Dave Pappas
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
A TripAdvisor Member
1
Reviewed 12 March 2018 via mobile

I want to give a HUGE thank you to the front desk staff Jennifer, Elizabeth and Ron for making my daughters birthday an amazing one. Decorating the room was amazing she loved it. Thank you for all you did. You all really went above and beyond!

Stayed: March 2018, travelled with family
Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dave P, General Manager at Hampton Inn & Suites Salem, responded to this reviewResponded 14 March 2018

Thank you for staying with us and letting us help make your daughter's birthday memorable. It's so great to hear about her special day. I'm glad it was an amazing one! Our staff loves to provide "Hamptonality." Jennifer, Elizabeth & Ron are wonderful assets to our team. Hope you'll visit us again.

Dave Pappas
General Manager

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Reviewed 4 March 2018

... by the outstanding customer service. A call before the trip offering "is there anything we can do"... was followed by very friendly and quick staff at Reception... followed by a call after I settled in enquiring if all was well. The room and bathroom were spotless, and while the breakfast (included in the price) was not the stuff of gourmet restaurants, it was fresh and adequate. I will certainly return if ever in Salem again.

  • Stayed: March 2018, travelled with family
    • Rooms
    • Cleanliness
    • Service
Thank Alfonso V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dave P, General Manager at Hampton Inn & Suites Salem, responded to this reviewResponded 6 March 2018

Alfonso V- Thank you for staying with us. We appreciate the nice comments and excellent rating. I'm glad you had a great experience. Our staff works very hard to provide wonderful accommodations and service. We look forward to another opportunity to welcome you back again.

Dave Pappas
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 20 February 2018

This hotel is well worth the extra money. Rooms were very nice. Great pool and hot tub. Staff was very friendly and helpful. Breakfast was fantastic. Close to lots of restaurants, but pizza delivery was most convenient

  • Stayed: February 2018, travelled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
1  Thank Susan R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dave P, General Manager at Hampton Inn & Suites Salem, responded to this reviewResponded 21 February 2018

Susan R- Thank you for staying with us. We appreciate the nice comments and endorsement. It's great to hear about your experience. Our staff works very hard to provide wonderful accommodations and service. Hope you'll visit us again.

Dave Pappas
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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