My boyfriend had stayed at this motel before and had really fond memories, so when it came to planning our labor day weekend we decided to go there. I talked with Maggie a month before labor day weekend and reserved unit 8. On the day we were scheduled to arrive I called to confirm and she claimed that I had not made the reservation. I was informed that there was nothing they could do, and that there was no way I had made a reservation. They were now full. Maggie was very defensive and verging on rude when I confronted her about this. I understand that mistakes happen, but some empathy and understanding of our disappointment was all I was asking for. Luckily we ended up finding a room at the Whaler in Newport - extremely pleasant staff and amazing ocean views and cheaper too. Strongly recommend it. Too bad for the Agate Beach Motel, but it was their loss not ours!
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