We decided to stop at this hotel on our way through and I wish we didn't. I know it was the day after Thanksgiving weekend but it was Sunday night around 5:30 and our room was not ready. They did upgrade us "wasn't much of an upgrade" but when we got in the room I immediately saw what I thought was dog poop. It turned out to be food but then I couldn't get over the smell of dog pee. It was so bad my husband who doesn't smell anything couldn't handle it. We let them know and the night staff was very apologetic and asked us to talk to the manager in the morning. I did but wish I hadn't. She was not very pleasant and basically said you booked through a third party so I can't do anything for you and handed me a coupon. Her attitude made it worse. Never will go back. I was very nice about the situation but the manager made me feel like I was a complainer and that was not the case at all.
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- Also Known As:
- La Quinta Grants Pass Hotel Grants Pass
- Grants Pass La Quinta