This was our first stay at a Best Western and we really didn't expect much. But after staying there for 3 nights, I doubt we'll stay at another branch of this chain. The rooms are average, and that's OK, but our stay didn't go smoothly. On the first night, the toilet overflowed and we had to switch rooms. The air-conditioner in our new room was so noisy we kept waking up in the middle of the night. Service is OK, but not very friendly, and the same goes for the breakfast. Overall not a pleasant experience, although Bend is a fantastic city.