Last year we were given a gift certificate for Paulines. I had enjoyed steaks and other foods there in previous years and was somewhat disappointed in the service and food the last few years. Nice atmosphere, good service when there is enough staff working. Salad bar was good and fresh. Have been several times and never had our order cooked the way we requested. Brought my family and and we all ordered ribeye steaks cooked from rare to well done. 8 steaks delivered to our table and when we cut into them, they were all rare. Brought it to the attention of the waitress who said she would get the cook if we would like to complain. I said that would be fine, but would it not be better to just take the steak back and cook it properly, the way it was ordered? She said they were real backed up and it would be a while. We left with the thought the staff will decide what we eat. 3rd visit, 3rd strike. Never will go back even with a gift certificate.
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