Called in early am for reservation. She was to text me the address-never happened so I called and called no answer. Finally we arrived to find the clerk snuggling with a man.
When confronted the we were trying to call for directions I was told I have no way of giving you directions. When asked why she didn't answer the hotel phone she shrugged.
When brought to the managements attention. We got a big apology no comp nothing so I see how this hotel operates
Good luck on increasing business when your staff could care lessMore