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“Took Grandkids - loved the giraffe”
Review of Idle-Hour Ranch

Idle-Hour Ranch
Ranked #7 of 12 things to do in Troy
Attraction details
Reviewed 20 August 2016

nice local palce for the grandkids to see many types of animals and interact with them. Giraffe was favorite. These people really care about the animals

Thank Jada F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
idlehourranch, Front Office Manager at Idle-Hour Ranch, responded to this reviewResponded 22 August 2016

Thank you for your positive review of Idle-Hour Ranch. We would like to note, for our future guests reading these reviews, however, that we unfortunately no longer have the giraffe as of August 2014. So please don't visit with expectations of seeing him. However, we do have some other wonderful animals you and your family will enjoy interacting with, and a corn maze open August through October, as well as fall festivities such as hayrides, bonfires, s'mores, movies on the barn, games, etc., that are fun for guests of all ages. Thank you.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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"bread"
in 3 reviews
"feed the animals"
in 2 reviews
"zoo"
in 4 reviews
"goats"
in 4 reviews
"awe"
in 2 reviews
"ages"
in 2 reviews
"summer"
in 2 reviews
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8 - 12 of 28 reviews

Reviewed 7 August 2016 via mobile

Checked website. Said there would be special events. Said Bouncy House, food, festival. This was on there website for this weekend. This sounded just perfect for his birthday. Well, the Bouncy House is laying on the ground not inflated,the only food I seen was snack and candy in the giftshop . There are all kinds of animals. Have not seen the giraffe yet thou . Lots of shade. A play ground of some sort. But I don't think I'll be back.

1  Thank Gsdunaway
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
idlehourranch, Front Office Manager at Idle-Hour Ranch, responded to this reviewResponded 9 August 2016

Hello Gsdunaway,
We are sorry to hear that you did not have the greatest time while visiting our animal sanctuary. Unfortunately, you must have missed the extra festivities we had available to our guests, apart from the bounce house, which included not only pony and camel rides, but also a tent full of free games and family entertainment (straw jump, giant slide, giant corn cob swing, hot wheels game, electric car driving course, basketball game, corn hole game, cowboy golf, see-saw, etc.), gemstone mining, as well as our 6 acre corn maze and mini maze which was all available to you for free with your admission, despite the usual $10 per person fee that is normally charged. I wish you had stopped to speak with our volunteers before leaving so that we could have had a chance to discuss your complaints and help you enjoy your visit more. You did not see the giraffe because, as explained on our website, he passed away unexpectedly in 2014. Our summer festival that you attended, used to mark his birthday celebration and is still a very bittersweet occasion for all of us. As for our bounce house, it was down only for a few hours due to sanitation issues, and was fully operational the rest of the weekend. We do apologize that concessions were not available as advertised, but it was beyond our control as the contracted party failed to meet their obligation, at the very last minute.
Please be courteous to organizations in the future, and speak with them prior to leaving poor reviews, so that they might have a chance to make things right by you. We are a not-for-profit, volunteer-based organization, striving to provide a family-friendly atmosphere where visitors of all ages can be educated about the many different animals in our care. We rely solely on the contributions of our visitors and patrons to offer this service, and bad reviews take food out of the animals' mouths, not out of an owner's pockets. Please consider giving us a chance to make your next visit a pleasant one; and be supportive of the animals despite the mistakes which occurred outside of our volunteers' control. Thank you. Hope you and your family have a great day and visit us again soon.

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Reviewed 30 July 2016

This is a great place to take your family. They have so many animals. Many are exotic animals that you don't see on an everyday basis. We love the wolves,foxes, singing dogs and the coyotes. People of all ages will enjoy!

1  Thank Salem1210
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 28 July 2016

They may not have lions, tigers, and bears but they sure have plenty of animals for the kids to owe and awe over, parents too. They have pony rides, and when available, they also have camel and elephant rides. There is a nice snack and eating area along with an area you can find great souvinors. Kids can mine for gold and feed some of the animals. I can't wait for summer to take my grandkids. You can find more information on their website. Check them out, you won't been sorry.

1  Thank Barbara T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Reviewed 21 July 2016

Very good time with grandchildren. Animals are very well taken care of. Staff very friendly and knowledgeable. Camel ride was great and informative.

Thank bugs60
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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