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All reviews waffles stayed here recommend this hotel sitting area sausage third floor ohio turnpike bed was comfortable cereal chicago exit highway
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Reviewed 11 February 2015

This hotel is fairly clean and at least the young lady who checked me in was cordial. Their internet service was horrible...at best, and the guy who took over the front desk appeared to not care. "I reset the router and that's the best I can do for you" is what he said. I travel a lot and depend on internet service to do my job. If a hotel advertises Free WiFi they should make every attempt to correct the issue. An attempt to contact the ISP would have been great, but I didn't even get that. Had to use my company phone hot spot for 3 hours to get my work done. The toilet was plugged and the sidewalks were mostly covered in ice. I left early...

Room Tip: If you need to get on the Internet and want a more cordial staff to deal with go somewhere else.
  • Stayed: February 2015, travelled on business
    • Value
    • Sleep Quality
    • Service
Thank taframp
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 8 February 2015

Unreal that both jacuzzi suites were disgusting the first had bowel stains still in the toilet there was a hair in the jacuzzi... The second rooms mirrors had water stains and dust on them.....the jacuzzi had mold around the caulking......really and u want 100 bucks for this???? I should have known when the carpet outside the room wasn't clean and a crack head greeted me when I stepped off of the creaking hesitant elevator give me a break!!!!!!!

  • Stayed: February 2015
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
1  Thank Mobilemover
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 27 November 2014

I initially stayed at the comfort inn and it's not that I hated it, but I realized that there are some better options at the same price on the same road. Free breakfast in the morning was a plus, but overall it seems a bit tired.

Stayed: November 2014, travelled on business
Thank Mike C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 27 November 2014 via mobile

We picked this hotel as it was close to where my son and family live. We were very surprised to find the room so clean and large, and a great shower and bathroom. Staff were very friendly and helpful. Secure parking was an extra bonus. Would highly recommend.

Stayed: November 2014, travelled with friends
Thank Kieran K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 September 2014

2 ice machines, both inoperable. Sharing shower with other living organisms (mold). No channel guide on analog tv = lots of static flipping thru from 2 to 96. No recycling options. Otherwise, okay (and cheap).

Stayed: September 2014, travelled as a couple
Thank stan m
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
4991011, General Manager at Comfort Inn and Suites, responded to this reviewResponded 30 October 2014

We are sorry that you found our ice machines difficult to operate. At no time were they out of order. A call to the desk would have corrected any problems. Please try us again. I know we are better than you described.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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