Had a good nights stay in this clean and pleasant hotel. The front desk was very helpful and the hot tub a delight after 7 hours on the road. A good breakfast. We will be staying here again in the future.More
- Free Wifi
- Free Parking
Had a good nights stay in this clean and pleasant hotel. The front desk was very helpful and the hot tub a delight after 7 hours on the road. A good breakfast. We will be staying here again in the future.MoreShow less
Thank you for staying at the Hampton Inn Springfield Ohio.
This is my second time staying at this hotel & it has been a good experience both times. The staff are very nice & helpful. The rooms & bathrooms are spacious & clean. The complimentary breakfast was very good & there were several different options. We worked in the lobby for a few hours a couple of days & the manager kept checking on us to see if we needed anything & brought us bottled water. Will stay here next time I'm in town!!!
Please allow us to take care of your lodging needs the next time you are in the Springfield Ohio area.
Nice clean room. Poor food options. Needs more attention at breakfast. Good tv options. Quiet. Quick access to interstate and food places to eat. Nice area. Parking was good. Need more personal to welcome you
We would like to thank you for your response to our survey and for choosing our Hampton Inn for your stay. We want to apologize for the experience you had with the Breakfast. We are training some new employees in the Breakfast area and we are working on the food selection as well. We appreciate the feed back on how we're doing. We are glad that everything else went well with your stay and hope you choose us for your next trip. On behalf of the whole Hampton Inn Staff in Springfield Ohio, we hope you have a wonderful day. If there is anything else don’t hesitate to call.
We were traveling and stopped here for the night. We were pleased with our stay, everything you’d want; the bed was comfortable and the room was clean and modern. The morning breakfast had a nice variety to choose from.
Thank you for sharing on Tripadvisor.
My wife and I have stayed on this property approximately a dozen times when we come to Springfield to visit our son. Previous stays have been positive. The hotel is usually quiet and relaxing but not this time. This time our stay was different. Here are some contributing issues:
1) Overall cleanliness. For example, a mop bucket with a mop filled with dirty, smelly water sat next to the “breakfast area” every day from our arrival to our departure;
2) The garbage can (near the elevator) on the floor we stayed on was overflowing with trash and in stank;
3) Wi-Fi service was very poor. Connections kept dropping and one night I was never able to connect (I even contacted AT&T for tech support); and
4) The “coffee kiosk” in the breakfast area was not clean nor well supplied.
Because we have stayed here in the past, we wanted to share our experience with the hope that our future visit will be better.
Thank you so much for you feedback, these are comments are used to enhance our product and service quality at our property. All of these concern are shared with our team and I assure you that they will be addressed. Thank you for the positive comments regarding your previous stays, and our team is working to ensure that your stays moving forward are positive ones.
Thank you again for your feedback.
This is one of the best hotels I have ever stayed in. We travel a lot and this hotel by far has had the best customer service! Very spacious rooms with beautiful modern decor. Super clean and the staff was very accommodating. It has a nice large indoor pool. Great breakfast too!!
Thank you for sharing on Tripadvisor. Please allow us to be your lodging choice the next time you are in the Springfield area.