We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Nearby Hotels
Reviews (949)
Filter reviews
949 results
Traveller rating
419
312
129
54
35
Traveller type
Time of year
LanguageAll languages
More languages
419
312
129
54
35
Show reviews that mention
All reviews therapy pool front desk best westerns pancake machine comfort inn cedar point room was clean yogurt cinnamon rolls hot breakfast minute drive free breakfast would definitely stay here again great place to stay great room nice stay hot tub
Filter
Updating list...
79 - 84 of 949 reviews
Reviewed 14 August 2017

I stay here frequently on business and enjoy it every trip! The front desk is amazing, such a positive uplifting attitude that makes you feel like you are the only one staying here. Last week I had a dead battery and asked for a number for a tow truck instead one of the owners came over, drove across the yard and pulled jumper cables out of his vehicle and started my car. No charge, just a smile and wished me well for the rest of the day. I shouldn't be surprised. They treat you like family.

Room tip: If you can get on the 4th floor there is only about 10 rooms up there and oh so quiet!
Date of stay: August 2017
Trip type: Travelled on business
Review collected in partnership with this hotel
Thank dennisgO2692ME
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ZPaulReynolds, Guest Relations Manager at Best Western Plus Sandusky Hotel & Suites, responded to this reviewResponded 12 March 2018

Thank you for noticing; we try to treat ALL of our guests like FAMILY--that's what sets us apart from our competition. We really do try to treat all of our guests according to their individual needs. Seems like we hit the mark in your case. We're so blessed to have customers such as you continue to make us your choice in lodging. We appreciate your business and look forward to many more opportunities in the future to serve!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 14 August 2017

Our stay was satisfactory after we were moved. There were a few minor problems with our first room, but they were quickly taken care of with a room move. Our heater / air conditioner did not work. The plug seemed to be "burnt". Our phone did not work either. Same thing. the plug in the wall was all black like it too was burnt. But the staff was great, they quickly changed our room and offered us a discount for our stay.

Date of stay: April 2017
Trip type: Travelled on business
Review collected in partnership with this hotel
Thank christinesN2639CQ
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ZPaulReynolds, Guest Relations Manager at Best Western Plus Sandusky Hotel & Suites, responded to this reviewResponded 12 March 2018

Your comments serve an important point. If our guests make us aware of problem situations, we do our level-best to immediately resolve the problem and to deliver on our commitment to provide outstanding and stellar customer service. If people like yourselves make aware of a situation, we'll do whatever we can to resolve it. We truly value your business and are so happy you put your trust in us. We look forward to welcoming you back many more times in the future!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 14 August 2017

I have stayed in this Best Western four times in the last 10 months on trips to Chicago. It has never failed to be clean, comfortable and the staff is very good. I plan to return in November for another trip to Chicago. I look forward to staying here again.

Date of stay: August 2017
Trip type: Travelled on business
Review collected in partnership with this hotel
Thank mikenK3823YG
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ZPaulReynolds, Guest Relations Manager at Best Western Plus Sandusky Hotel & Suites, responded to this reviewResponded 12 March 2018

We're so happy to hear that your experience has been consistent and rewarding for you. We're happy to hear that you've become a repeat customer of ours as this is the PREMIERE testimony that we're on the right track. Who would stay time after time if there were problems or over-arching unresolved issues? No one! Thank you for sharing with us and for being our valued customer. We can't wait to see you back again soon!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 14 August 2017

This is an excellent place to stay, And it's close to everything to do in Sandusky. They also share a pool with the hotel next door which has a swim up bar. The break room is Nice, withba great breakfast. I highly recommend it, And will be back whenever I'm in Sandusky.

Room tip: Make consider better mattresses.
Date of stay: June 2017
Trip type: Travelled with family
Review collected in partnership with this hotel
Thank joshua a
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ZPaulReynolds, Guest Relations Manager at Best Western Plus Sandusky Hotel & Suites, responded to this reviewResponded 12 March 2018

Thank you for your wonderful recommendation and for relating that you plan to stay when you're back in our area. You're a valued guest of ours and we're incredibly blessed to be able to serve you!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 14 August 2017 via mobile

Clean, Comfortable, & Quiet. This hotel is close to many dining options and Cedar Point Amusement Park.

The bathrooms are updated and rooms are spacious. Check-In was quick & easy with pleasant staff.

We typically book/stay at higher-end hotel chains, but this BW has the best of both worlds (Nice & Affordable).
Would Recommend!!

Date of stay: August 2017
Trip type: Travelled with friends
Thank AdbeeSay
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ZPaulReynolds, Guest Relations Manager at Best Western Plus Sandusky Hotel & Suites, responded to this reviewResponded 12 March 2018

Thank you for the wonderful five-star rating, review, and recommendation. We appreciate your business and hope to see you back again soon!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
View more reviews