As clean and totally satisfying as one would hope--------Italian Restaurant next door was the best I`ve found outside of Italy Area had lots of motels, but I prefer and look for Best Western Plus----always a good valueMore
- Free Wifi
- Free Parking
As clean and totally satisfying as one would hope--------Italian Restaurant next door was the best I`ve found outside of Italy Area had lots of motels, but I prefer and look for Best Western Plus----always a good valueMoreShow less
Great to hear that you continue to find value in the Best Western brand. We're glad you chose to stay with us and hope to see you back again soon!
I stay here frequently on business and enjoy it every trip! The front desk is amazing, such a positive uplifting attitude that makes you feel like you are the only one staying here. Last week I had a dead battery and asked for a number for a tow truck instead one of the owners came over, drove across the yard and pulled jumper cables out of his vehicle and started my car. No charge, just a smile and wished me well for the rest of the day. I shouldn't be surprised. They treat you like family.
Thank you for noticing; we try to treat ALL of our guests like FAMILY--that's what sets us apart from our competition. We really do try to treat all of our guests according to their individual needs. Seems like we hit the mark in your case. We're so blessed to have customers such as you continue to make us your choice in lodging. We appreciate your business and look forward to many more opportunities in the future to serve!
Our stay was satisfactory after we were moved. There were a few minor problems with our first room, but they were quickly taken care of with a room move. Our heater / air conditioner did not work. The plug seemed to be "burnt". Our phone did not work either. Same thing. the plug in the wall was all black like it too was burnt. But the staff was great, they quickly changed our room and offered us a discount for our stay.
Your comments serve an important point. If our guests make us aware of problem situations, we do our level-best to immediately resolve the problem and to deliver on our commitment to provide outstanding and stellar customer service. If people like yourselves make aware of a situation, we'll do whatever we can to resolve it. We truly value your business and are so happy you put your trust in us. We look forward to welcoming you back many more times in the future!
I have stayed in this Best Western four times in the last 10 months on trips to Chicago. It has never failed to be clean, comfortable and the staff is very good. I plan to return in November for another trip to Chicago. I look forward to staying here again.
We're so happy to hear that your experience has been consistent and rewarding for you. We're happy to hear that you've become a repeat customer of ours as this is the PREMIERE testimony that we're on the right track. Who would stay time after time if there were problems or over-arching unresolved issues? No one! Thank you for sharing with us and for being our valued customer. We can't wait to see you back again soon!
This is an excellent place to stay, And it's close to everything to do in Sandusky. They also share a pool with the hotel next door which has a swim up bar. The break room is Nice, withba great breakfast. I highly recommend it, And will be back whenever I'm in Sandusky.
Thank you for your wonderful recommendation and for relating that you plan to stay when you're back in our area. You're a valued guest of ours and we're incredibly blessed to be able to serve you!
Clean, Comfortable, & Quiet. This hotel is close to many dining options and Cedar Point Amusement Park.
The bathrooms are updated and rooms are spacious. Check-In was quick & easy with pleasant staff.
We typically book/stay at higher-end hotel chains, but this BW has the best of both worlds (Nice & Affordable).
Thank you for the wonderful five-star rating, review, and recommendation. We appreciate your business and hope to see you back again soon!