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All reviews front desk staff within walking distance major shopping nice stay olive garden oatmeal the breakfast area marriott hotels morning rush hour road trip downtown columbus would stay here again new jersey buffalo wild wings overnight stop one night stay room was clean and comfortable
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Reviewed 30 May 2017

This was the only hotel in the area with Double Beds. We happened to be in town the same weekend as graduation at Ohio State. Checking In/Out of the hotel was an easy process. The Front Desk Agents were friendly and efficient. There's a convenient store located in the main lobby across from the Front Desk if you forget something or need a snack. The room was spacious, but needs to be renovated. The TV takes a long time to change the channel and there are not a lot of selections. Breakfast was served in the lobby area and consisted of: juice, coffee, waffles, eggs, oatmeal, yogurt, fruit, bagels, muffins and cereal. The main hallways and stairwell were dirty and seemed to be neglected.

  • Stayed: May 2017, travelled with family
    • Value
    • Sleep Quality
    • Service
1  Thank NutMeg1889
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Fairfield Inn R, Front Office Manager at Fairfield Inn & Suites Columbus East, responded to this reviewResponded 2 June 2017

Thank you for taking the time to offer a review for our property.
We appreciate you and look forward to seeing you again on your next trip to Reynoldsburg
Kindest Regards,
The Fairfield Inn Team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 25 May 2017

Stayed here for business. Room Clean. Comfortable beds. The back side of the hotel is noisy but ok if you sleep well. Nice breakfast area and food. Good selection.
The hotels is around many resturants within walking distance and a Walmart.
A friend staying at the hotel had some bugs in her room.

Room Tip: Any where on the front side of the building.
  • Stayed: May 2017, travelled on business
    • Location
    • Cleanliness
    • Service
1  Thank HockeyFire
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Fairfield Inn R, Guest Relations Manager at Fairfield Inn & Suites Columbus East, responded to this reviewResponded 30 May 2017

Thank you for taking the time to respond about The Fairfield Inn and Suites.
We appreciate your feedback as it is vital to our development.

Kindest Regards,
The Fairfield Inn Team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 29 April 2017

Hotel is well maintained and inviting. Rooms are fairly large with fixtures and furniture that are fairly new. The breakfast in the morning is not overly large, but well taken care of. The staff is the best aspect of this hotel and makes this a location definite worthy of staying at.

Stayed: April 2017, travelled on business
1  Thank 933ronl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Fairfield Inn R, Guest Relations Manager at Fairfield Inn & Suites Columbus East, responded to this reviewResponded 30 April 2017

Hi Ron,

Thank you so much for taking the time to review the Fairfield Inn & Suites Columbus East. We are so happy to hear that you had a great stay with us! As a valued guest, your feedback is important to our development and we will be sharing your feedback with our staff as motivation.
Thank you again for your time and we look forward to seeing you next time!

Kindest Regards,
Ashley
Guest Experience Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 30 January 2017

Door for room didn't shut all the way and there was a gap. Bed was very uncomfortable and the noise from the pipes knocking all night did not allow for sleep.

No hot water in the AM, and then no water pressure when you decide you have to just deal with the cold shower.

Breakfast was terrible, no coffee, microwaved eggs and sausage that tasted like rubber.

Not what you would expect from a Marriot.

  • Stayed: January 2017, travelled on business
    • Location
    • Cleanliness
    • Service
1  Thank jmorningstar
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Fairfield Inn R, Guest Relations Manager at Fairfield Inn & Suites Columbus East, responded to this reviewResponded 1 February 2017

Dear Traveler,

Thank you for taking the time to review our hotel on TripAdvisor. As our number one goal is to give our guest the amazing experience they deserve, we unfortunately did not meet that goal during your recent stay. Please accept our deepest apologies for the multiple inconveniences experienced during your time with us. This does not meet our standard and I have shared your feedback with hotel management to ensure this is corrected immediately.
Thank you again for your time and we hope we have the opportunity to better your experience in the future.

Kindest Regards,
Ashley
Guest Experience Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 20 January 2017 via mobile

Inexpensive room rate, but you get what you pay for here.

Older hotel in need of a refresh. Bed was old and uncomfortable. Shower lacked pressure and at times the temperature varied wildly.

Breakfast was typical

Stayed: January 2017, travelled on business
1  Thank billfrompa2015
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Fairfield Inn R, Guest Relations Manager at Fairfield Inn & Suites Columbus East, responded to this reviewResponded 22 January 2017

Dear Valued Guest,

Thank you for taking the time to review our hotel on Trip Advisor.
As we always strive to give our guests the best experience possible, we have unfortunately fallen short of our goal during your recent stay. Please accept our sincerest apologizes for the inconveniences experienced during your stay. We have shared your feedback with the appropriate hotel staff and management to ensure this is a isolated issue that is corrected moving forward.
Thank you again for your time and we hope we may have the chance in the future to give you the experience you deserve.

Kindest Regards,
Ashley G.
Guest Experience Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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