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All reviews front desk oatmeal the breakfast area within walking distance major shopping nice stay olive garden hotel is located nice breakfast selection comfortable hotel marriott hotels morning rush hour shopping and restaurants air conditioning road trip new jersey downtown columbus
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Reviewed 14 November 2016

Wasn't thrilled when we first went to our room, thought it was older and small. But the staff at this hotel is amazing Front desk, Maids, Hostess for breakfast, everyone one was so polite. We were there Sunday - Wednesday with our two grandsons that are 18 months and 4. I would stay at this hotel again just because of the staff. They made our stay so enjoyable, I can't thank them enough!

Date of stay: November 2016
  • Trip type: Travelled on business
    • Rooms
    • Cleanliness
    • Service
Thank Patricia S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Fairfield Inn R, Guest Relations Manager at Fairfield Inn & Suites Columbus East, responded to this reviewResponded 17 November 2016

Dear Valued Guest,

Thank you for taking the time to review our hotel on trip advisor. We are so happy that your stay with us was a great one. As we pride ourselves on giving our guests the best experience possible, we are thrilled we were able to meet our goal. As a valued guest, we will be sharing your feedback with our associates as encouragement.
Thank you again for your time and we cannot wait to see you again when your travels bring you to our area.

Sincerely,
Ashley
Guest Experience Manager
614-864-4555

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 10 November 2016

The room was large with microwave & fridge. 2 very comfortable full sized beds with lots of pillows.
Great hot breakfast with eggs, bacon, waffles, fruit, yogurt, cereal, bagels, juice, coffee and milk.
Indoor pool is a bit small and the hot tub was WAY too hot.
All in all, a great value and comfortable stay for the weekend.

Date of stay: November 2016
  • Trip type: Travelled with family
    • Value
    • Cleanliness
    • Service
Thank CrusinCrew
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Fairfield Inn R, Guest Relations Manager at Fairfield Inn & Suites Columbus East, responded to this reviewResponded 10 November 2016


Thank you for taking the time to review our hotel on TripAdvisor. As we strive to give our guests the best experience possible, we are thrilled we were able to reach our goal. As a valued guest, we will be sharing your feedback with our staff to help motivate them in the future. Thank you again and we hope to see you whenever your travels bring you to our area.

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Reviewed 7 November 2016

This hotel seems to be recently remodeled. My check in was excellent as I had a request for a change in room type and that was not only accommodated but he kept us all on the same floor. This hotel was completely sold out for Friday night and I expected noise but it stayed pretty quiet. Breakfast was free and I went down not knowing what to expect with so many guests. Eggs were fresh and not overly hard, sausage was cooked well and the fruit was fresh and tangy (citrus selection.) Coffee was hot and kept getting refreshed. This will be a hotel I will definitely return to. Kudos to front desk staff.

Date of stay: November 2016
  • Trip type: Travelled on business
    • Location
    • Cleanliness
    • Service
1  Thank johnnyruner
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Fairfield Inn R, Guest Relations Manager at Fairfield Inn & Suites Columbus East, responded to this reviewResponded 11 November 2016

Thank you for taking the time to review the Fairfield Inn & Suites. As a valued guest, we aim to give you the absolute best experience and we are so happy to see we were able to reach our goal in all areas. We will be passing on your review to all of our team members at incentive to always strive for excellence. Thank you again for your time and we hope to see you once again when your travels bring you to Reynoldsburg!

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Reviewed 28 October 2016 via mobile

Joe joe was great, helped with keeping kids calm very awesome and would come back based on that. Can't say enough how great and positive joe joe. The front desk all together was very helpful and very encouraging in having a positive day.

Date of stay: October 2016
Trip type: Travelled with family
Thank yogi9117
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Fairfield Inn R, Guest Relations Manager at Fairfield Inn & Suites Columbus East, responded to this reviewResponded 29 October 2016

Dear Valued Guest,
Thank you for taking the time to review our hotel on trip advisor. We are so delighted to hear you had an awesome stay with us. As a valued guest, you are our number one priority and your feedback is important to our continued development. We will be passing along your kind words to our housekeeper and front desk staff to provide motivation to keep up the good work! Thank you again and we hope to see you whenever your travels bring you to our area.
Kindest Regards,
Ashley
Guest Experience Manager
614-864-4555
jgunn@fhginc.com

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Reviewed 26 October 2016

Our stay here was okay. We were just passing through town and didn't stay very long. In that way, the hotel met expectations.However, in reviewing my credit card bill, the hotel charged $75 for a pet (which we did not have). I've tried calling the hotel but have not been able to confirm that the charge will be removed.

Date of stay: October 2016
  • Trip type: Travelled with family
    • Value
    • Cleanliness
    • Service
Thank maxxiep
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Fairfield Inn C, Guest Relations Manager at Fairfield Inn & Suites Columbus East, responded to this reviewResponded 28 October 2016

Dear Traveler,

Thank you for taking the time to review your stay at our hotel on tripadvisor. We offer our sincerest apologies for the inconvenience you experienced. As a valued guest, your feedback is essential to our development and I will be forwarding your review to the proper departments to ensure this is a isolated incident. You are our number one priority and we hope you will consider us again whenever your travels bring you back to Reynoldsburg.

Kindest Regards,
Ashley
Guest Experience Manager
Fairfield Inn & Suites Columbus East
614-864-4555
jgunn@fhginc.com

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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