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Reviews (86)
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All reviewsfull size refrigeratorfree dvd moviesa small fitness centeran extended stay hotelone night staymini kitchenfamily eventcomfortable bedwould definitely stay here againgreat ratefree breakfastoff the highwaytoledodishwashersilverwarereclinerwalmart
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7 - 12 of 86 reviews
Reviewed 22 July 2017

We stayed in a king-sized studio for one night. Here's the good, the bad, and the ugly.
Good: Comfortable bed, decent water pressure in shower, nice snack/amenities shop where there is free coffee and good creamer 24/7. The building seems to be somewhat new. Bad: The price, we paid $130 on a Monday night, which I felt was too high for this type of hotel and area when breakfast is not included. Also, this is not a kid-friendly hotel, no pool, etc. Ugly: This is an extended stay hotel, meaning it is full of workers (seemed to be a lot of construction workers) staying for extended periods of time, not family friendly at all. A man actually told us in the elevator that he's been staying here for over a month and it's the worst hotel he's ever stayed. The ugly part about our room was that there was an adjoining door to the next room and the man next door had his TV on and it felt like his TV was in our room - we could hear everything through the adjoining door, which meant he could hear everything in our room as well. No privacy that way and difficult to get a good night's rest. The worst part of our stay was that we stayed in a non-smoking room, however, the entire third floor smelled of cigarette smoke. It was very overpowering. Overall, I wouldn't recommend staying at this particular location.

  • Stayed: July 2017, travelled as a couple
    • Value
    • Sleep Quality
    • Service
Thank james67gang
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IHGService, Guest Relations Manager at Candlewood Suites Perrysburg, responded to this reviewResponded 6 August 2017

Hello james67gang!

It was our pleasure to host your recent stay, and thank you for taking the time to let us know about your experience. We certainly appreciate your approval for our comfortable beds, water pressure in the shower, and Candlewood Cupboard. A positive guest experience is something our hotel staff takes great pride in.

It is regretful that there were multiple issues which marred your stay such as our pricing structure, ambiance, noise level in your room, and unpleasant smell in the hallways. We strive to provide our guests exceptional facilities and a memorable stay. We immediately shared your comments to our entire team as a material in their continued training.

In spite of the setbacks, we hope that you would grant us an opportunity to correct our lapses and redeem ourselves by providing you with a better lodging experience.

Warmest Regards,

Gian M
Case Manager
IHGService

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 17 July 2017

We recently were in Toledo for a family event. We picked this place on a whim and we were very pleased! Very clean and quiet. Easily accessible to major highways. The front desk was great - very warm and welcoming. It is sort of an odd set up. it has only 1 recliner and then the king size bed. Not sure why it did not have 2 chairs. The kitchen area is small but nice. The dish set up was also unusual - 2 glasses,2 of each type of silverware,2 bowls,2 plates and so forth. Probably would not be a bad idea for management to add more utensils but we made do. Overall, we would recommend this place and would stay here again !

  • Stayed: July 2017, travelled with family
    • Rooms
    • Cleanliness
    • Service
Thank jimbonnie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Stephen W, General Manager at Candlewood Suites Perrysburg, responded to this reviewResponded 26 November 2017

Thank you for your recent stay and valuable comments. Please come back soon.

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Reviewed 30 May 2017 via mobile

The suite had a mini kitchen with a stand-up fridge (not the small dorm fridge). This made it convenient. The problem was there was only a chair- no sofa. This made it difficult to gather around. No pool. Suburban/industrial park setting. Walking distance to a huge Kroger and a bar which was nice. Rates were cheapest through IHG.com which is Holiday Inn Group. Friendly desk clerk. They had small kitchen appliances to borrow (blender, waffle iron, coffee pot, toaster oven). That was a nice touch.

Stayed: May 2017, travelled with family
Thank Rebecca B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Stephen W, General Manager at Candlewood Suites Perrysburg, responded to this reviewResponded 26 November 2017

Thank you for your recent stay. Please come back again soon.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 17 May 2017

Nice staff, clean room, convenient location. We didn't try the breakfast because we had a date with a friend elsewhere. Two problems: 1. The wi-fi was useless, unreliable signal. 2. Repeated difficulty with the key cards. I'd stay here again, but the inadequate wi-fi was a disappointment.

  • Stayed: May 2017, travelled with family
    • Value
    • Cleanliness
    • Service
Thank pterrie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Stephen W, General Manager at Candlewood Suites Perrysburg, responded to this reviewResponded 26 November 2017

Thank you for coming to see and stay with us. Please come back again soon.

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Reviewed 22 April 2017 via mobile

I used to stay here several nights a week and was always pleased with a clean room at a great rate. Then the rates went up $20 or more a night. Stopped in for a one night stay and got the most foul smelling room I've ever stayed in.

Stayed: April 2017, travelled on business
Thank Cw K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IHGService, Guest Relations Manager at Candlewood Suites Perrysburg, responded to this reviewResponded 6 May 2017

Hello Cw K!

Thank you for your feedback regarding your stay at Candlewood Suites Perrysburg, OH. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. I'm sorry we fell below your expectation regarding the room condition. We will address this concern. We take all reviews positive and negative very seriously, and your feedback will help us improve for our next guest or your next visit.

Sincerely,

Orlando A.
Case Manager
IHGService

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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