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All reviews texas roadhouse denison university parking lot room faced the freeway typical courtyard starbucks coffee nice hotel mcdonalds drive lobby area is major highway friendly front desk staff huge room spent nights top floor indoor pool adjoining rooms business trip
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Reviewed 20 August 2018 via mobile

Great service and staff. Bed was very comfy along with the pillows. The Bistro was excellent. Double drinks were actually doubles. Then menu is limited to Bar Food. But it was perfect and very good. The Breakfast in the mourning was great also. Starbucks coffee and Breakfast sandwiches we very satisfying. Visited family in the area and when we come back we will definitely stay there again?

Date of stay: August 2018
Trip type: Travelled as a couple
Thank ppijacki
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ConcordHospitality, General Manager at Courtyard Newark Granville, responded to this reviewResponded 21 August 2018

Dear ppjjacki,

Thank you for taking the time to share your feedback. I’m pleased to hear our comfortable bedding, friendly staff, and restaurant made for an enjoyable stay. We appreciate your kind comments.

Best,
Thomas Mate
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 1 August 2018

Excellent hotel
Housekeeper Alison left us a nice note thanking us for staying and wishing us safe travels. This was "above and beyond" in my opinion. Other housekeepers went out of their was to make Eye contact and greet us.
We left early one morning an caught a guy (maybe from the desk) dancing in the lobby. He said " You can see what kind of day I am having." Room was spotless

Date of stay: July 2018
  • Trip type: Travelled as a couple
    • Value
    • Sleep Quality
    • Service
Thank Livesonthebeach
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ConcordHospitality, General Manager at Courtyard Newark Granville, responded to this reviewResponded 3 August 2018

Dear Livesonthebeach,

Thank you for your review and recommendation of our hotel and wonderful staff. I’m pleased to hear that our housekeeper Alison's excellence in service exceeded your expectations and made for a wonderful experience. I’ll be certain to pass along your compliments to our team. We enjoyed having you as our guest, and we hope you’ll visit us again soon.

Best,
Thomas Mate
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 17 July 2018

But not a 5 for a couple of reasons: the room was oddly arranged ... the bed faced the windows, so the TV was hard left and the space between the bed and the TV console was quite narrow. "Thankfully," I did not sleep long enough to have to stumble by to the bathroom. The blinds were SUPER dark, which is great, except when they start doing construction at the McDonald's not 100 yards from the room. But the place is relatively new, the staff super nice, etc. Just remember that you don't get a free breakfast ...

Room tip: Not near the McDonald's construction
Date of stay: July 2018
  • Trip type: Travelled on business
    • Location
    • Cleanliness
    • Service
Thank Robert W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TeamConcord, Manager at Courtyard Newark Granville, responded to this reviewResponded 18 July 2018

Dear Robert W.,

We love knowing you enjoyed your stay with us! However, we are disappointed to know there were some issues that kept your stay from being flawless. We will address this with our team, and we are grateful for the feedback. We thank you for your patience and for not letting this overshadow your visit. We look forward to welcoming you back soon.

Thomas Mate
General Manager

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Reviewed 13 July 2018 via mobile

We stayed at the Courtyard one night and found it extremely nice and clean. The rooms very spacious and accommodating and the staff was very polite...even at 1am! Thanks for the pleasant and enjoyable experience!

Date of stay: June 2018
Trip type: Travelled with family
Thank R1651EXjoel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TeamConcord, Manager at Courtyard Newark Granville, responded to this reviewResponded 15 July 2018

Dear R1651EXjoel,

Thank you for choosing Courtyard Newark Granville! We are dedicated to providing a comfortable and pleasing atmosphere for all of our guests, and we appreciate you mentioning our accomplishments. It was our pleasure serving you, and we look forward to our next opportunity to make your trip a great one.

Thomas Mate
General Manager

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Reviewed 10 July 2018 via mobile

We stayed here in May. The hotel is clean with friendly service. The beds super comfy. The hotel has a great little bar on the lobby that serves food and drinks. The bartender was friendly and made a great margarita. I recommend this place if you find yourself in the cute little town.

Date of stay: May 2018
Trip type: Travelled with family
Thank Jennifer's W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TeamConcord, Manager at Courtyard Newark Granville, responded to this reviewResponded 11 July 2018

Dear Jennifer's W.,

Thank you for choosing Courtyard Newark Granville! We are dedicated to providing a comfortable and pleasing atmosphere for all of our guests, and we appreciate you mentioning how much you loved our service, cleanliness, mattresses, and delicious margaritas. It was our pleasure serving you, and we look forward to our next opportunity to make your trip a great one.

Thomas Mate
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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