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All reviews water park wave pool pizza all ages lazy river bunk beds indoor waterpark a lot of fun life guards magic quest kids love magiquest game great family fun water coaster gift shop loose moose mini golf
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Reviewed 13 July 2017

Always clean, always friendly. The themed rooms are perfect for kids who want to feel like they have their own 'space'. And of course, the waterpark is the big draw because it's indoors so you never have to worry about the weather.

Does it cost more than most hotels? Yes, but the entire package makes for a great vacation with the kids.

  • Stayed: July 2017, travelled with family
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Review collected in partnership with this hotel
Thank KatieOMc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 13 July 2017

This is the third and best Great Wolf we have been to yet! The water park was by far the best of the 3. Also Kings Island is within walking distance. We stayed 7 nights and had a fantastic vacation. We can't wait to go back!

  • Stayed: July 2017, travelled with family
    • Value
    • Location
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Review collected in partnership with this hotel
Thank Shane-Gink
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 13 July 2017

We visited the resort for my child's 10th Birthday,
and we were extremely satisfied with our experience. The grounds are very well kept, and the rooms were clean. There is an abundance of kid friendly activities and attractions. There is food, waterpark, arcade, and various other on-site activities. We will visit again in the near future.

  • Stayed: June 2017, travelled with family
    • Value
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Review collected in partnership with this hotel
Thank Chloe B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 12 July 2017

We have stayed at Great Wolf Lodge 14 times and loved everytime! The staff is extremely friendly and our kids love the water park! Very close to Kings Island...as the kids get older we enjoy spending some of our time at Kings Island and cooling off at Great Wolf Lodge.

  • Stayed: June 2017, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Review collected in partnership with this hotel
Thank Strubingerh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 12 July 2017

We’ve been going to this GWL every two years for the last 6 years and it’s deteriorated significantly over the years. We will not return. I have one word for this place: GROSS. P.S. This is my first time writing a review.

The Good

The kids had fun. They didn’t notice any of the BAD (described below).
They have a Dunkin Donuts now; no need to spend $100 at the breakfast buffet.
The outdoor pool was decent.
The pizza place inside has pretty good salads and treats.
The Magic Quest game was a hit (although crazy expensive if you don’t share).

The Bad

Customer Service: (1) Why does it take one hour to check in during the off-season? Or during any season for that matter? (2) The snack bar has very so-so food that took, on average, 45 minutes to order and obtain (45 minutes for 2 hot dogs!). The employees worked at a sloth-like pace. The counter was disgustingly dirty, as was the ground all around it. Ick. (3) I never once saw an employee wiping down any of their tables (anywhere in the park or hotel). They were all sticky and gross. (4) The restrooms in the park were beyond disgusting. It looks like they are attended to once a day, which is not enough at a water park. Wet toilet paper everywhere. (5) The employees looked miserable and had no interest in even mediocre customer service.
The facilities: (1) This place is in major need of a renovation. (2) Pool floor surface: this surfaces of the pools are disgusting. They really need to be re-done. I felt gross walking anywhere. (2) Our room was okay, but we had some dirty blankets and a pull-out mattress that could serve as a torture device (seriously, we took it off the couch and put it on the floor and you couldn’t touch it without hitting painful coils.

DO NOT RECOMMEND.

  • Stayed: July 2017, travelled with family
    • Rooms
    • Cleanliness
    • Service
1  Thank Jacqueline C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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