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Reviews (2,189)
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Traveller rating
1,363
449
213
103
61
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81 - 86 of 2,189 reviews
Reviewed 22 August 2019

Ground is wonderful and well kept, clean and warm swimming pool staff made us felt welcomed, delicious food at Joseph restaurant, Will come back. Loved everything it’s a beautiful and peaceful place to stay.

Date of stay: August 2019
Trip type: Travelled with family
Thank Veeranjaneyulu R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MansionHotelandSpa, Guest Relations Manager at Lancemore Mansion Hotel Werribee Park, responded to this reviewResponded 3 September 2019

Dear Veeranjaneyulu R,
Thank you for your review.
We are delighted that you had a wonderful time stayed at the Lancemore Mansion Hotel.
We Look forward to welcoming you back soon!
Best regards,
Hoa Pham

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 21 August 2019 via mobile

Was here for a conference during the weekend, great venue. Staff was friendly and food was good. Well organized. Also great view of the gardens and the mansion. The is a winery within walking distance which is worth a visit too.

Date of stay: August 2019
Trip type: Travelled on business
2  Thank PenFoodie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MansionHotelandSpa, Guest Relations Manager at Lancemore Mansion Hotel Werribee Park, responded to this reviewResponded 6 October 2019

Dear PenFoodie,
Thank you for taking the time out to reviewing us online, we really appreciate it!
Warm regards
Hoa Pham

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 20 August 2019

Close to Melbourne yet quiet and secluded with gardens. Next to large safari park. Small rooms, but adequate and comfortable. Free entrance to mansion which is connected to the hotel with historical information.

Date of stay: August 2019
Trip type: Travelled on business
1  Thank DrHappy0
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 11 August 2019 via mobile

If I could rate this a 4.5 I would as it was a great stay with just a couple of areas for improvement.
The good - the building & gardens are beautiful, so is the restaurant (reviewed seperately) and we loved how close a walk it was to Shadowfax. The pool & spa looked awesome too though we didn’t try it. The buffet breakfast was great, plenty of food - bacon, sausages, particularly delicious baked beans, eggs (you can order it the way you like & they made us great omelettes), cereal, fruit, pastries, cheese etc etc.
We loved walking around the grounds & a tip is to the walk by the sculpture art and by the river across from where you can see the animals at the Werribee zoo - we saw giraffes & hippos.
The part that could have been better was the room. We had the superior room which was a good size but the bathroom floor looked like it could do with a wash. The view was the most disappointing as it was the car park. At such a beautiful location you expect better and it was a real let down. The walls are also pretty thin and sound travels easily and there aren’t any blackout blinds which makes sleeping in hard.
But overall- we enjoyed our stay and would come back if we can request a room that doesn’t face the car park.

Date of stay: August 2019
Trip type: Travelled as a couple
1  Thank RohiniFernz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MansionHotelandSpa, Guest Relations Manager at Lancemore Mansion Hotel Werribee Park, responded to this reviewResponded 13 August 2019

Dear RohiniFernz,
Thank you for your review and the feedback.

We are delighted that you had a good time exploring the hotel surroundings.
I have noted your comment regarding the room condition with the related departments. We would love to welcoming you back in the near future to experience the change!
Warm regards
Hoa Pham

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Reviewed 7 August 2019

We recently stayed at this property with our daughter and grandson to look after him whilst our daughter attended a conference. Can't speak highly enough of the staff who were excellent in all respects. From the front desk to dining and hotel service they were always friendly and most accommodating.

The hotel facilities were excellent and the hotel grounds are beautiful and well maintained gardens which were a delight to stroll through and enjoy the peace and tranquillity.

Date of stay: August 2019
    • Rooms
    • Cleanliness
    • Service
1  Thank GavinT329
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MansionHotelandSpa, Guest Relations Manager at Lancemore Mansion Hotel Werribee Park, responded to this reviewResponded 13 August 2019

Dear GavinT329,
Thank you for your review.
We are delighted that you had a great time staying with us last week during your daughter's conference at the Mansion Hotel.

We look forward to welcoming you back soon.
Warm regards
Hoa Pham

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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