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Amanda
Kitchener, Canada

Great stay

4.0 of 5 bubblesReviewed 25 Mar 2022via mobile
We really liked this little hotel. It had good AC, friendly reception and comfy beds. It is ashame there isn’t an elevator but we managed and there was offers to assist. We stayed here to see the penguins in Lilico which was close and wonderful. We are at the River Arms which was the best food in Tasmania!
Date of stay: March 2022
Room Tip: Remember there isn’t an elevator and I think all rooms are second floor.
Trip type: Travelled with family
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
DONOJ PTY LTD MICHELLE BARTON, Marketing at Lighthouse Hotel Ulverstone, responded to this review
Responded 13 Oct 2022
Thank you! That is a great review and we will pass on the River Arms comments too as it is our sister property in Ulverstone
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The listings of booking offers for each property take into account the compensation paid to us by our partners. Prices shown may be for varying room types. Prices displayed are the lowest available, corresponding to the least expensive room type available, as provided from our partners as of the time of the user’s search.
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      Reviews (88)
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      4 - 9 of 88 reviews
      Reviewed 30 November 2021 via mobile

      Came for a meal which was quite nice, staff in restaurant were lovely. The experience was ruined by the bar lady that was extremely rude. Charging me $7 for a drink and then $12 for the same drink 15 minutes later, when asking why, she very rudely told me that her post mix was broken so I have to serve it with a can of coke therefore charge you an extra $5. I then asked if I could get a Pinot Noir instead and she said she doesn’t sell it, when asking for something similar she shrugged her shoulders and said “I dunno”. Not sure why I had to pay extra for the faulty post mix when they had another in the front bar but just on principle can’t say I’d ever hurry back, her lack of enthusiasm to even be there was enough for me.

      Date of stay: November 2021
      Trip type: Travelled with friends
      Thank milzy84
      This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
      Reviewed 26 October 2021 via mobile

      Popped in for lunch not sure what to expect, but what a delightful surprise! Clean, bright and fresh with a big menu with a lot of choices. Food was delicious and all the staff were very friendly and competent. This shouldn't be a surprise, but it is great when it occurs. We'll definitely be back.

      Date of stay: October 2021
      Trip type: Travelled as a couple
      Thank Robert7250
      This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
      Michelle Barton, Marketing at Lighthouse Hotel Ulverstone, responded to this reviewResponded 2 November 2021

      Thank you so much Robert - always nice to over deliver on expectations! We look forward to welcoming you back

      Report response as inappropriate
      This response is the subjective opinion of the management representative and not of TripAdvisor LLC
      Reviewed 7 September 2021 via mobile

      I enjoyed my stay here as I have many times before. The newly refurbished rooms are beautiful, well appointed and comfortable. There's a large TV with Netflix however you will need your own account to sign in. Unfortunately the Spa was again " out of action"
      I will mention all rooms require stair access and the toilet recess is tight.

      Room tip: Ask for a room away from the Main Rd
      Date of stay: August 2021
      Trip type: Travelled solo
      Thank Colleen D
      This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
      Michelle Barton, Marketing at Lighthouse Hotel Ulverstone, responded to this reviewResponded 2 November 2021

      Thanks for the wonderful review Colleen. We do love to hear from return customers.

      Report response as inappropriate
      This response is the subjective opinion of the management representative and not of TripAdvisor LLC
      Reviewed 15 July 2021

      Warm Welcome and professional hotel operators.
      Clean, neat and tidy. Comfortable bed and good nights sleep.
      Dinner was great ..... ps order the seafood ...it was fresh and served with a smile.
      Highly recommend this establishment for those that value their sleep and wish to stay in the township. Thank you ...see you next time.

      Room tip: Be honest if you don't like the first room for some reason , let reception know and they will see what they can do ; they did it for me.
      Date of stay: July 2021
        • Rooms
        • Cleanliness
        • Service
      Thank mikesA7867KU
      This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
      Michelle Barton, Marketing at Lighthouse Hotel Ulverstone, responded to this reviewResponded 19 July 2021

      Thank you so much for a wonderful review. We look forward to welcoming you back.

      Report response as inappropriate
      This response is the subjective opinion of the management representative and not of TripAdvisor LLC
      Reviewed 2 March 2021

      Stayed 3 nights and was amazed at the renovated rooms. The staff were great. Lizzy asked if I needed my room serviced (no, but placed clean towels outside my room), she also showed me how to operate the spa (so relaxing). I was reluctant to have a meal there (after several bad experiences) but it's the only place in town with a kids place area so we booked a table. We totally enjoyed our meals - steak, chicken, roast and kids meal. Well priced and and excellent service. I would totally recommend this venue based on my experience.

      Date of stay: February 2021
      Thank DiqNah
      This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
      Michelle Barton, Marketing at Lighthouse Hotel Ulverstone, responded to this reviewResponded 4 March 2021

      Thank you so much for the review. We are so pleased you enjoyed our new rooms. Always great to hear that your work hit the mark! And thank you for giving the bistro another chance and I am so pleased you enjoyed your meals.

      Report response as inappropriate
      This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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