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Andrew S
Melbourne, Australia

beware dirty badly equiped over priced

1.0 of 5 bubblesReviewed 12 Jan 2012
dont trust the owner he will not refund any money grabbed from your credit card in error. this is the shameful face of Australian tourism. It promises much but deliver little. Strahan is fine town and would be much better if people like this were removed from the scene.
Date of stay: December 2011
Trip type: Travelled as a couple
1.0 of 5 bubblesValue
2.0 of 5 bubblesRooms
3.0 of 5 bubblesLocation
1.0 of 5 bubblesCleanliness
1.0 of 5 bubblesService
2.0 of 5 bubblesSleep Quality
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Reviews (27)
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4 - 9 of 27 reviews
Reviewed 11 January 2012

You have got to be joking!!!! $320 a night for this. I have stayed in resorts in even bigger tourist hubs than here for less and got more. Quaint and cosy = dated and tiny. Too small for four. I was really disappointed at the quality of the properties inclusions. Despite its own self rated 4 star status, for the money paid I think the van park might have been a better option (my rating would be a conservative 3 star). The kitchenette was more akin to a caravan with a small bar fridge and dated appliances and cutlery from decades past. It states on several websites that this place has stairs and a spa, maybe there was a secret door because I looked. The lighting is poor and space is a premium. The owners are definitely out for a quick buck with minimal effort. The flame effect heater didn't warm my heart, it just blew lots of warm air without effect. The photos on the website make it look bigger than it really is.

Date of stay: January 2012
  • Trip type: Travelled with family
    • Value
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    • Sleep Quality
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2  Thank Kitten40
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 5 January 2012

My wife and I stayed in the Church Cottage between Christmas and New Years. Based on the website, we expected a charming cottage, ideal for spending a quiet few days together. Unfortunately, we did not get what we expected.

I could write quite a long essay detailing our woes with the cottage, but for the sake of brevity, I will summarise them:
- A faulty smoke alarm caused us to get no sleep on our first night
- We were unable to contact anyone on the contact number provided to try and fix the alarm during the night
- When we finally did make contact, and electrician was sent to fix the alarm. His fix was to remove it entirely, leaving the cottage with no smoke alarm at all, despite the issue simply being a flat battery (or so he told us).
- The advertised king size bed is actually two single beds pushed together, a situation which did not allow for a comfortable night's sleep.
- The fold down double bed downstairs was more comfortable, but the discovery of two cockroaches in it the following morning actually led us to cut short our stay by a night.
- The lighting in the building is inadequate, as not all light fittings have globes. We resorted to taking a globe from a different light fitting in order to have enough light in the kitchen.
- Out of three remotes in the cottage, only one had a working set of batteries.

In addition to this, when we contacted the operators to raise these issues, and request a refund, the response we received was rude, and quite unprofessional. We were made to feel as if it was our fault that we had not enjoyed our stay. Quoting from the response we received, we were told, for example, that "the world is full of worse things than cockroaches so if that totally ruined your holiday I so feel sorry for you".

I will not be staying here again, and cannot, in all conscience, recommend staying here to anyone.

Date of stay: December 2011
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Sleep Quality
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3  Thank Damo42
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 4 January 2012

What appears to be a lovely little cottage is indeed quite neglected and poorly presented. Broken windows in bedroom, no lightbulb in lamps, milk crates for chairs in courtyard, microwave in the loungeroom, cheap towels, zero (and I mean none) condiments, butter, breakfast provisions, no coffee, a few old tea bags, crappy kettle. But the highlight was the large bags of dirty linen on the front landing during our entire stay. The owner doesn't care, or has died. Which at $275/night falls VERY short of expectations. Sorry. So much promise, failed to deliver. This could be such a charming place, but it isn't.

Date of stay: January 2012
    • Value
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3  Thank Boodar
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 22 December 2011

The 4 star rating is based on our renting the cottage for $99 a night for 3 nights, instead of the usual rate, through an internet discount deal. In that context this quaint cottage was good value. The facilities provided, and being across the road from the supermarket and a short walk to the wharf area, met our needs admirably. However, if we had paid the full rate we would not have been so happy - e.g. the difficult lock on the front door, the rotting timber at the entrance, a lounge chair in need of being resprung, the clothes drier not heating sufficiently, batteries in the various remote controls missing or flat, would have detracted from a sense of good value for money. Although the cooking facilities are limited, they met our needs.

This cottage has great potential, but requires urgent upgrading (including the installation of hand rails around the shower area) to provide good value for money, particularly when paying the full rate.

Date of stay: December 2011
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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1  Thank Geoff_10
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 19 October 2011

We spent 2 nights in the Henty Cottage last week and despite the pretty pictures we were not impressed. The proprietors seem to think they can hide behind the 'quaint and quirky' tag when really the cottage needs a BIG makeover. For $180 a night I at least expect good heating, not worn out electric heaters that were probably installed by the original residents! Seems that the owners are happy to just pull in the money and do little in return to make the cottage welcoming and comfortable. Avoid this place.

Date of stay: October 2011
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
2  Thank spudtate
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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