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“Disappointing”
Review of Strahan Village

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Strahan Village
Ranked #1 of 4 Hotels in Strahan
Reviewed 3 January 2016 via mobile

Initial cottage smelt of sewerage. After a call to reception we were moved into another cottage and offered payment of meal. Very good. Problem is of the 3 restaurants in town one was closed (public hol) other 2 booked out. One pub wouldn't take bookings under 6. Would expect better for tourist town. Don't become complacent !

Stayed: December 2015, travelled as a couple
Thank MargAndrew
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Brad C, General Manager at Strahan Village, responded to this reviewResponded 4 January 2016

Hi MargAndrew

Thank you for taking the time to post your review. We have since rectified the smell issue with one of our cottages and I am pleased to hear the team dealt with complaint in a professional manner.

Over the festive period unfortunately not all restaurants were open in Strahan. We operate View 42 Restaurant and Hamers Grill and remained open over this time. The challenge we face is trying to feed in excess of 500 people in a very short period of time. Given the location and type of cuisine Hamers Grill does not take bookings and operate on a walk in basis.

regards
Brad Coelho

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390 - 394 of 972 reviews

Reviewed 1 January 2016 via mobile

Lovely looking front units & reception, then up the back to our old daggy room with 80s bead spreads & NO AIRCONDITIONING. What motel in the last 20 years doesn't have air-condition. Hot, stuffy room, but lucky they provided a new flash invention - A FAN! Say no more, I've been here 5 minutes and I'm mighty peed off!!!!! Oh the hallway was AIRCONDITIONED so if you like to sleep there it's ok. Caught in the 70s old block up the back where the majority of rooms are is NOT what you want. We won't be back!

Stayed: January 2016, travelled with family
Thank Mixedtraveller
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Brad C, General Manager at Strahan Village, responded to this reviewResponded 3 January 2016

Hi Mixedtraveller

Thanks for posting your review. I do apologies the room booked was not up to standard. We have 142 rooms that are spread across Strahan and were built at various stages over a 30 year period. We have invested heavily in our rooms implementing brand new linen, toweling, pillows, doonas and bathroom amenities. We have also recently installed HD LED TV's in our 4 star rooms and purchased new bed bases for all our rooms which will arrive towards the end of January. We do have plans to install air conditioning in rooms without them.

regards
Brad Coelho

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Reviewed 31 December 2015

from what i can gather there are quite a variety of rooms on offer at the strahan village. the majority of them do sit on top of the hill overlooking the bay into which strahan is nestled. and it is a beautiful view which can be savoured from their restaurant and bar. i happened to have a room right next to the laundry which seemed to be a popular place for staff to hang out and chat in the afternoon. we arrived in the afternoon and the long corridor servicing our rooms was very dark, no doubt they were trying to save on lighting and energy costs. i can appreciate that but at the same time it's nice to not make your guests feel like they're wandering down a corridor straight out of "the shining" - maybe some skylights are needed if you want to save energy.

Stayed: December 2015, travelled on business
Thank Capt_Funkelicious
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Brad C, General Manager at Strahan Village, responded to this reviewResponded 3 January 2016

Hi Capt_Funkelicious

Thank you for taking the time to post your review. We have 142 rooms with nine different rooms types that cater for a variety of people. Please be assured we are not in the business of cost cutting and will follow up on your comments.

regards

Brad Coelho

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Reviewed 31 December 2015

The motel is in the centre of Strahan (which is a small town) but in front of the harbour, so if you booked the Gordon river cruise, it's just in front of the departure bay.
The room was spacious, clean and quite, with large bed. There is free wifi but reception is poor, so that could have been better and is a thing to improve, considering that telephone carriers have bad receptions as well on the Tasmanian west coast (Queenstown, Tasmania, Cradle Mountain).
There is a restaurant in the complex with a nice view towards the harbour.
There was no surcharge on credit card, which is good considering that lots of places in Tasmania apply it.
Car parking is available in front of your motel room.

  • Stayed: December 2015, travelled solo
    • Location
    • Sleep Quality
    • Service
Thank And_F_82
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Brad C, General Manager at Strahan Village, responded to this reviewResponded 3 January 2016

Hi And_F_82

Thanks for taking the time to post your review. Glad to read you enjoyed your stay with us and were able to dine in View 42 and take in the amazing views over Macquarie Harbour.

regards
Brad Coelho

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Reviewed 29 December 2015 via mobile

Great access to the wilderness area via the train and Gordon River. When we were there it was just prior to the "rush" period so it was fantastic. So quite and relaxed. The accommodation was average but clean and acceptable. The restaurant is excellent with a very good buffet that has an excellent range of food. The restaurant seemed under staffed however the service was not affected and the girls were very professional and provided friendly efficient service.

Stayed: December 2015, travelled with friends
Thank Paul F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Brad C, General Manager at Strahan Village, responded to this reviewResponded 30 December 2015

Hi Paul F

Thanks for taking the time to post your review. Strahan has a lot of offer from a cruise on board the Lady Jane Franklin II to seeing little penguins on the Bonnet Island Experience.

Taking in the magnificent views overlooking Macquarie Harbour at View 42 is a must do either for dinner or a relaxing drink on the deck.

regards

Brad Coelho

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Additional Information about Strahan Village

Address: The Esplanade, Building A, Strahan, Tasmania 7468, Australia (Formerly Quality Suites Strahan Village)
Region: Australia > Tasmania > Strahan
Amenities:
Bar / Lounge Free Parking Restaurant Wheelchair access
Hotel Style:
Ranked #1 of 4 Hotels in Strahan
Price Range: $107 - $218 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Strahan Village 4*
Number of rooms: 142
Official Description (provided by the hotel):
Set right on the waterfront Strahan Village is your ideal base for west coast explorations. The individual cottages and terraces take you back to a time when the wild West was inhabited by miners, piners, fishermen and their families. Fitted out with a variety of room types, the cottages recall an old-world charm with every modern facility. Above the harbour, the 4-star rooms of the Hilltop have sweeping views over Macquarie Harbour. Tasmanian Tourism Awards Winner 2013 "Standard Accommodation". ... more   less 
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Also Known As:
Strahan Village Hotel Strahan
Village Hotel Strahan
Strahan Village Tasmania

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