Called in for lunch and the obliging and helpful staff allowed us to have a pre-coffee in the annex nearest the lake for its great views and relaxing lounge chairs. This was despite that room being totally booked out and in the process of being set up for a large group coming in. Great customer service and appreciated by us. We then moved to the dining room for lunch where we had a pizza and pork belly entree. The pizza was adequate and the pork belly was enough for my wife to eat as a main. In all, a very satisfactory experience with great views that we rated just below excellent due to slow service. Our impression was that there might be some understaffing in the kitchen. We suggest that if you are in a hurry, make that very clear as otherwise you will experience a very leisurely and relaxed lunch.

The hotel has new "donga" style rooms that are contemporarily styled and clean. Unfortunately, they placed two water tanks and a shed in front of the window in our room that completely blocked out the view of the lake.

The rooms aren't air conditioned, but they have electric blankets and an effective Dyson style fan/ heater. The window was difficult to open and close and didn't have a fly screen, which is a must here