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“Average hotel booked through teribble agent ( rates to go booking)”

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Cradle Mountain Hotel
Reviewed 31 January 2010

I have booked this hotel through rates to go booking and this website is not to be trusted.Would like to advised that this website does not honor the price that was printed on the voucher to be presented to the hotel so be careful and choose to make your reservation through a trustworthy hotel reservation website.I was a victim of this rates to go booking website as I could not print out my voucher in time to present to the hotel cause this website did not send the voucher to my email until I was in Tasmania.I have even told the receptionist upon check in to retrieved my voucher from rates to go agent but they could not be bother and that was the attitude of the front desk staff in this cradle mountain chateau.

  • Stayed: December 2009, travelled with family
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Thank DianeSingapore
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Reviewed 11 January 2010

My partner & I stayed here for one night in their deluxe room (paying $172). It was supposed to be for our anniversary and we were very excited - the rooms and the chateau itself looked gorgeous from the pictures. As soon as I saw the tiny & bare room, I was very disappointed, it looked like it was last renovated in the 1980's. The TV, the bed, the furniture is like a throwback to the 80's. The walls were also very thin so we could hear the neighbours very loudly esp the oldies next door watching TV at 5 in the morning. The buffet dinner was expensive & very average. All in all, a waste for what we paid for!

P.S. The only good thing is the adjacent gallery but even if we stayed somewhere else, we could have always gone there for a visit.

  • Stayed: April 2009, travelled as a couple
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Thank globality
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 9 January 2010

Stayed at Cradle Mtn Chateau Nov 2009 arrived at Cradle Mtn on an exceptionally hot day. It has large signage over the driveway and off the road slightly with actual name of hotel minimal size, the sandwich board advertising meals was larger(with no hotel name) and so missed the turnoff. Check-in was quick and efficient with friendly staff. Hotel is on one level and long corridor from end to end with rooms either side. Had booked the Deluxe spa room as it appeared a larger room on website photos. This turned out advantageous as the rooms had small balcony which overlooked the bush, on the other side of the corridor rooms look out onto garden bed and carpark. Beds were very comfortable.

Choice of bistro or restaurant. Bistro a la carte or fixed price buffet, reasonable choice of hot and cold food and desert. Over 2 night stay was not overly impressed with the choice of hot food but deserts were beautiful with a couple of trips for sampling. Breakfast could be included at time of booking or in our instance a discount voucher received at check-in against breakfast payment. Breakfast buffet full choice of usual hot dishes, cereals, yoghurt, fruit, pastries etc. along with juices, tea/coffee. At time of stay not many clients so both evening meal and breakfast had some hot dishes dried out or lukewarm. I was a little disappointed with evening meal as choice didn't differ much each night and for this standard of hotel was very ordinary. Pork chop was tough/dry overcooked, advised staff who acknowledged but pork pieces next night looked as though cooked the same.

There is a lounge on each wing which leads out to a boardwalk through the property in a circle. Wombat seen at dusk feeding outside of rooms. Mist came down on 2nd night and quite transformed the bush setting.

Wildnerss Gallery, building on other side of carpark with 10 rooms of nature photographs (constantly changing) clients of Cradle Mtn Chateau have free entrance to Gallery and gift shop .
Would recommend if prefernce is for hotel accomodation.

  • Stayed: November 2009, travelled with family
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Thank Plantmania
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 6 December 2009

Stayed here for a night in late November.
Staff at reception was helpful. Our room was not ready since we arrived early. Staff provided us with some advice and we headed off to do the dove lake walk first.

After checking in, we found the room to be big and spacious. The bathroom was clean and the shower pressure was decent. Much better than what I had expected given the mixed reviews.

Plenty of wildlife around the hotel area and we managed to even spot 2 wallabies just outside our room, i.e. 2 meters from our room's small balcony. Quite a pleasant surprise.

  • Stayed: November 2009, travelled as a couple
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Thank EastMeetWest2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 December 2009

The negative reviews given for the Chateau on Trip Advisor skewed very much to the extreme. We, a party of 3 adults and a 1+ year old child from Singapore, stayed at the most basic room on the right wing of the Chateau (right next to the exit door to the next section of the hotel) from 17 to 19 Nov 09 and did not experience noise nor other unpleasant experiences. The staff were friendly and the room was well furnished, even better than the Wrest Point in Hobart. The dinner buffet was worth the money (compared to the ala carte menu in the Grey Gum). The restaurant staff even gave our baby a packet of colouring pencils and picture to doodle on. The pictures displayed in its gallery were interesting too but hardly anyone views them. I think readers should take a pinch of salt when reading some of the negative reviews on this website. The hotel even responded to me via email when I emailed them to ask about the weather at the national park. Singaporeans are known to be choosy and demanding travellors. We found the Chateau satisfactory and wished we had stayed another day more to explore the national park.

  • Stayed: November 2009, travelled with family
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1  Thank ixiz98
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Cradle Mountain Hotel

Address: Astell 3718 Cradle Mountain Rd, Cradle Mountain-Lake St. Clair National Park, Tasmania 7306, Australia (Formerly Cradle Mountain Chateau)
Region: Australia > Tasmania > Cradle Mountain-Lake St. Clair National Park
Amenities:
Bar / Lounge Business Centre with Internet Access Free Parking Restaurant Room Service Wheelchair access
Hotel Style:
Ranked #2 of 2 Hotels in Cradle Mountain-Lake St. Clair National Park
Price Range: $155 - $333 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Cradle Mountain Hotel 4*
Number of rooms: 60
Official Description (provided by the hotel):
On the fringe of alpine wilderness, Cradle Mountain Hotel sits on the edge of Cradle Mountain Lake St Clair National Park. It's the perfect base for alpine walks. Be pampered at the end of the day with hearty mountain fare and a crackling log fire. The Hotel is home to The Wilderness Galley, a magnificent collection of nature photography. ... more   less 
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Also Known As:
Cradle Mountain Chateau Hotel Cradle Mountain-Lake St. Clair National Park
Cradle Mountain Hotel Cradle Mountain-Lake St. Clair National Park, Tasmania

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