Initially booked two nights , upon meeting the owner I did find him pleasant , he kindly gave me the on suite room at no extra cost which I thought was a kind gesture.
The owner did show me the room and left me to it.
I had plans to see some family this evening and went out and returned late in evening.
Upon the room being extremely cold there was a portable heater to heat up the entire room no other heating was on.
Upon entering the bed (pulling the quilt back) I noticed bits in the bed and on pillows , it was that cold I didn't bother having a shower I slept in my clothes and had my own bath gown on and socks to try and keep warm.
I checked out the following morning and left a not for the owner for a refund of the second night.
I went back to the hotel in the afternoon for my second nights refund the owner was reluctant to give the full amount then said as a good will gesture he would provide a full refund.
He was not happy with the note I wrote explaining the room was cold and I just could not stay any longer he got a little irate and asked me to wait whilst he wrote the receipt out then I left.
The breakfast is stated on the website but I didn't get to try this or get asked.
I would never stay here again
- Also Known As:
- Normanton Park Croydon