We noticed that you're using an unsupported browser. The Tripadvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Lowest prices for your stay
USD 172
View Deal
Free cancellation until 14/03/21
Reserve now, pay at stay
eDreams
Hotels.com
USD 172
View Deal
Free cancellation until 14/03/21
Reserve now, pay at stay
Booking.comUSD 173
TravelocityUSD 172
Orbitz.comUSD 172
View all 14 deals
Prices are provided by our partners, and reflect total costs of the stay, including all taxes and fees known to our partners. Please see our partners for more details.
Payments made by partners impact the order of prices displayed. Room types may vary.
Payments made by partners impact the order of prices displayed. Room types may vary.
Nearby Hotels
Reviews (227)
Filter reviews
227 results
Traveller rating
61
55
48
32
31
Traveller type
Time of year
LanguageAll languages
Traveller rating
61
55
48
32
31
Show reviews that mention
All reviews training course great training several weeks few weeks the general manager kemal chelsea delegates
Selected filters
Filter
Updating list...
1 - 6 of 227 reviews
Reviewed 6 February 2020 via mobile

Have spent a couple of weeks at the centre on and off recently and although the rooms are quite dated they served their purpose, however the staff are really friendly and helpful, I'd like to give a special mention to Tara as she always went out of her way to help on several occasions and even arranged for the football to be screened elsewhere and had the pool table etc. Made accessible for our group when the bar was closed due to a private event for the week, she is a credit to your team and always smiley and friendly. The food was great and the red velvet cake is just sublime

Date of stay: February 2020
Trip type: Travelled on business
Thank kevgt77
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 December 2019

I have just spent a weekend at Yarnfield with 200 delegates at a Maths Jam and the location was ideal for the event. Spacious, easy access and friendly and helpful staff. The bedroom accommodation is basic but comfortable, especially the bed. Food was wholesome and plentiful with a good variety.

The conference facilities are spacious and the service for replenishing water, etc was efficient. Having coffee "on tap" was an added attraction.

Date of stay: December 2019
    • Location
    • Cleanliness
    • Service
Thank Douglas B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 21 November 2019

I've been staying in yarnfield for over 2 weeks now and I must say I've enjoyed my time thoroughly. The staff are lovely and welcoming, especially, Kemal, David and Naiomi. I reccomend this place to all.

Date of stay: November 2019
Trip type: Travelled on business
Thank DealsWorld
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 17 November 2019

Staying at Yarnfield hotel is very much alike staying in what I would imagine a prison or a hostel for recent parolees would be like. Except for the front access door to the 3 of 4 different hotel blocks aren’t secure and anyone could walk-in off the street.

My first room (standard room) in C block was dismal. It looked dated, tired and when you look closer you will notice the lack of cleanliness all over the place. There were dead insects and other assorted dead insect guts left over scattered over the room especially on the window and net curtains. The room smelt damp and surprise! There was an actual A3 paper sized bit of mould/water staining on the ceiling above the wardrobe in my room plus black mould in the bathroom.

Doors would repeatedly noisily slam shut throughout the night and day plus the walls are thin so you can hear your neighbours. The carpet was not vacuumed at any point in my 5 day stay nor was it done after the previous occupant had vacated as I could see their ‘leftovers’ and there was an issue with replacing old used towels for new ones despite following the instructions on the sticker in the bathroom. The cleaning staff, as nice as they are, seem lazy and management are to blame for not keeping up standards.

The TV remote was disgustingly sticky from being so well used and never cleaned. The TV hadn’t been tuned for a couple of years so didn’t work very well which fits well with the whole Yarnfield experience.
The food is tasteless for the majority but the desserts (which they probably get delivered in) is great when the huge influx of flies doesn’t have their way with it. We had an issue one week with a infestation of flies in the dining area where food is left out in a buffet style set up during meal times and the fly zappers weren’t deployed fast enough so we were sitting there swatting flies away from our food at the dining table in a very very warm dining area.

The pillows, duvet and bed felt sticky and are so uncomfortable that I didn’t get much sleep. Plus the thoughts of poor hygiene really didn’t help.
You have a desk, wardrobe, two bedside tables, one lamp, a creaky bed, mirror and a hairdryer all from the mid-90s from the looks of it all.
The gym is a tiny box room which gets very cramped when more than 3 people decide to use it at the same time and it took 3 weeks to get the safety clips for the Olympic bar.

My second room which is called the “Superior room” really did impress from initial impressions. It looked like it had been refurbished not long ago and the wardrobe and hairdryer were actually useable.
The room looked modern and I would’ve been happy to bring someone back there without being embarrassed but as usual with Yarnfield, it wasn’t without its problems.
The room which was in what we called “D block” wasn’t vacuumed the whole time I was there nor was it done after the previous occupant had left. There were yellow scum marks in the sink that were there for my whole stay and the TV remote was disgusting.
I never even heard a vacuum cleaner being used on any floor or any other room. There was dust, fluff and hair from previous occupants on the bed, bathroom and bedroom floor although it wasn’t a lot but it was noticeable. The issues with the replacement of towels persisted and the food was bland as usual except there wasn’t any flies this time.
Dead insects on the window sill, doors slamming despite the supposed refurbishment of the block and my bed springs were on their way out.
My bed springs were noisy and uncomfortable as they would poke me and I’d imagine it was a reused old bed despite the rest of the room being refurbished.

The third room was worse than the first as it was in W block standard rooms.
It has two single beds and one bed was on wheels so sitting up in bed meant I almost did backflips the first couple times when the bed moved under me. The decor was mid-90s flavour again with a generous smattering of dead insect guts on the walls, ceiling and loads of dead insects on the window sill which blatantly hasn’t been cleaned for some length of time.
The lack of hygiene continued with someone else’s hairs in the bathroom and a good bunch of hairs tangled up in fluff on the floor next to the beds.
Using the hairdryer smelt like the element was burning, there wasn’t a desk, the bathroom shaving light wasn’t operational and the light switch for the main bedroom ceiling light was done the wrong way round. Am I being petty?
The only thing I liked was that the TV worked properly and as usual the water pressure was excellent. I am honestly and genuinely scared to walk barefoot anywhere in any of my rooms incase I catch something.

“G block”
My room smells of damp. The floor doesn’t look like it’s been vacuumed so I seriously doubt the bathroom floor would ever have been disinfected. There is some brown looking stains and ‘stuff’ on the bathroom curtains and wall and there are hairs which aren’t mine smattered all over the place.
The bed springs are noisy.
The TV hasn’t been tuned in probably years so trying to relax and get my mind off the accommodation issues isn’t working.

I cannot for the life of me understand how this place gets as many good reviews as it does. All of the few dozen of my colleagues which I have spoken to have found similar issues with the towels, room hygiene, food and more (watch out for the out of date condiment sachets!).
Since they don’t bother vacuuming after every guest I would bet they don’t bother disinfecting the bathroom either. Equipment such as TV remotes which get a lot of contact and dirt were never cleaned. No air conditioning so when the mercury hit 32° + it was stifling in the room. Every single block was noisy because the doors door not soft close so expect slamming doors at all times of the night and if you have a room facing the outdoor smoking area or walkway then expect more disturbances.
Proof that you should take online reviews with a huge grain of salt. You have been warned. 4.5/5 for Yarnfield? I’m sure Venezuelan prisons get at least 4/5 on this scale.

Due to work commitments I have now stayed in every single block and multiple rooms in some blocks which Yarnfield has to offer over the last 5 weeks so I know this place well.
If you don’t mind sleeping, showering, exercising and trying to relax in the hair, fluff, nail trimmings and who knows what else of numerous previous guests then book now OR stay at the Holiday Inn Stoke on Trent which is a easy <20 min drive away and so so so much better.

Also to note a colleague of mine hurt his shoulder/arm and after going to reception to get help the receptionists decided that his injury wasn’t serious enough for them to call an ambulance and they declined to call him a cab to take him to A&E. It turned out he fractured his collar bone. Pitiful service by the hotel to which my company apparently pays £100 a night per person to accommodate.
I could’ve taken photos of every single issue but I really didnt have the energy for that because we’d be here for a while.

Room tip: Go somewhere else. Holiday Inn express stoke on Trent is better
Date of stay: August 2019
  • Trip type: Travelled on business
    • Location
    • Sleep Quality
    • Service
Thank ChungTing
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 10 November 2019 via mobile

The rooms are very clean and functional with tea, coffee and biscuits provided.
The meals are also good quality with plenty of choice and they have numerous conference rooms to suit many sizes of attendees up to about 60 I would say.
The reception desk is also manned by polite and informative staff.
I can recommend.

Date of stay: November 2019
Trip type: Travelled on business
Thank Richard D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
View more reviews