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“Birthday celebration”
Review of Downcliffe House

Downcliffe House
Ranked #9 of 98 Restaurants in Filey
Certificate of Excellence
Cuisines: British
More restaurant details
Restaurant details
Dining options: Breakfast, After-hours, Reservations
Description: Downclfife House is both a hotel and also a restaurant open to non-residents in Filey, North Yorkshire, United Kingdom
Reviewed 11 October 2018

My partner and I visited on Sunday 16th September, my birthday. Starter, main, wine atmosphere all very nice, then we ordered dessert, cheesecake and ginger pudding, unfortunately these both were very disappointing the cheesecake arrived in a collapsed state, i.e. the top leave the base like a landslide and the ginger pudd was clarty, neither of us finished our desserts. The waitress came to clear the table and to ask if everything was o.k. We advised that we were not very happy with the desserts, her response was sorry. The desserts were half eaten and taken away. We later asked for the bill and I mentioned the desserts again, but was told by the waitress that there was nothing more she could do. BIG DISAPPOINTMENT.

We were booked back in for the Thursday with two other friends. I hasten to add I asked the waiter if it was the same chef as Sunday and she asked why, we explained.
She apologised for Sunday and said that waitress would have been unable to do anything about it. You guessed not one of the 4 of us, had a dessert.

Maybe a complimentary coffee or drink would have been good customer care.

Such a shame, it came so recomended.

    • Value
    • Service
    • Food
Thank Debbie3891
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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5 - 9 of 293 reviews

Reviewed 23 September 2018

Have eaten here a few times now but we do save it for special occasions as it is not cheap. Always a good meal, good service and nice to look out over the sea. Parking outside (during summer) can be a bit hit or miss.

    • Value
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    • Food
1  Thank bigglad
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 12 August 2018

I visited with Mum and Dad and we all enjoyed the experience. We initially sat on the fabulous patio with a glass of wine while we looked at the menu, we had the wonderful view and the sun was shining, as soon as they brought our food the clouds came and it started raining but the kind staff were on hand to arrange a table in the bar where we could continue our lunch. The crab sandwich was perfect and the chips amazing, mum and dad both enjoyed the ham sandwiches. It isn't cheap but well worth the cost for the amazing views, good food and lovely staff.

Thank Julie W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 11 August 2018

This is a great place to stay, and the food is simply superb! The staff are very friendly and helpful, the restaurant is very relaxing and there is plenty of space. I would advise booking to avoid disappointment. A must if you are in Filey.

Thank 373Yorkshire
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 8 August 2018 via mobile

Asked for a sea view room didn’t get one the sweet room that we stayed in was tacky the only the thing that was nice wa the bathroom! Very big with a nice bath and large shower

Will not be back

Thank jessicasmith731
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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