Chose the Palazzo as a change from The Villa in Clitheroe. All though the building is inspiring the food and service wasn’t up to the standard of the Villa. Quite draughty. Shown to a table then forgotten. Waited 10 minutes before we were asked about drinks. Red wine served in a dirty glass. Unforgivable in a restaurant that was not that busy.
Eventually given menus including the Sunday menu. Chose our food then waited for the order to be taken. Ordered the Roast beef from the Sunday menu to be told it had sold out. Why not tell us when we were handed the menu.
Starters came and then asked if we had ordered Garlic Pizza. Which we had! The pizza was excellent but swimming in oil. My starter had been tilted and the sauced was on the side of the dish. The waiter should have noticed that although it may have happened when he served the dishes.
Starters nothing to write home about. The garnish on two of the plates seemed to be celebrating a birthday of its own. A good kitchen should be able to keep salad items fresh.
The main courses were not outstanding and the agnolotti was spoilt by heavy handed use of chilli. It looked very good. The hand cut chips I don’t think had been hand cut by the chef here. Just a little thing why serve them with the top chip having two “eyes”. Could have been cut out.
Service for other drinks was below standard.
Pino needs to review his staff training and customer service. One waiter didn’t seem to be on this planet. Perhaps they had had a busy day.
Not a patch on The Villa so we don’t think we will be visiting The Palazzo again.
Not a pleasant birthday experience!
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