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“So wanted to leave a good review”

The Black Douglas Coffee House
Ranked #40 of 123 Restaurants in Deal
Certificate of Excellence
Dining options: Breakfast, Reservations
Restaurant details
Dining options: Breakfast, Reservations
Reviewed 6 April 2018

Had brunch here and so wanted to be able to leave a good review. The cafe is quirky and very welcoming. It was busy when we arrived but with a bit of shuffling around we were found a table.
We all had brunch - a combo of eggs, veggie breakfast and their equivalent of a fry up.
The good bits..... there was plenty of salmon and ham on the eggs royale and eggs benedict and the halomi on the veggie breakfast was nice, as was the sausage on the fry up.
The bad bits - service was very slow. Not an issue for us as we were not in a rush but still, very slow. I think the kitchen is small but by the time we had our brunch the place was empty. All of the eggs on the meals were either hard if they were poached or very runny - almost undercooked if they were fried. The eggs royale and benedict had a very sour hollandiase sauce and were served on nutty bread. The veggie fry up had big slices of beetroot which were a bit random and the fried mushrooms very hard and over cooked. All in all the food was pretty poor and not good value for money. Feel bad leaving the review, as the place looks so nice and was friendly, but at no point were we asked if the food was ok or if we were happy with the meal. It was also a bit dirty.

2  Thank Siobhan101fitz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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19 - 23 of 230 reviews

Reviewed 1 April 2018 via mobile

Visited for lunch. Small restaurant. Good choice. Bit of a wait but well worth it. One woman cooking everything to order. I had potato and Kale soup with the most fantastic walnut bread. My husband had a really tasty sausage ciabatta.
Well worth a visit. Will return.

Thank vikturton
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 30 March 2018 via mobile

We stumbled in here from the rain and ended up spending a lazy couple of hours eating delicious food that's all prepared fresh from local ingredients. Great coffee too and the staff are so friendly and welcoming.

Thank bobbobob
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 21 March 2018

I used to love coming to the Black Douglas – the food was brilliant, the atmosphere relaxed, the setting a mix of bohemian and slightly dishevelled that was very endearing. The service could be variable, depending on the number of staff but over the past year it has gone completely wrong. The food is far more hit and miss than it used to be. But the last two times have been beyond a joke. Visiting the day after they'd hosted a Burns Night Supper there were two girls in the kitchen, neither of whom could cook. The place was quite full and it was taking an hour even to get a drink. When our brunch arrived after repeated chasing (eggs, bacon, sausage – not exactly rocket science) it both burnt and greasy. We sent it back and left. I felt sorry for the girls as they were clearly out of their depth. But today, the café owner was in charge. I and my friend waited an hour for coffee (and not because it was busy). The tables were dirty and nothing had been cleared away. Breakfast finally arrived after we'd been waiting for well over an hour. We won't be back – it's insultingly poor in every respect.

    • Value
    • Service
    • Food
3  Thank FreyaFishcake
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 13 March 2018 via mobile

On a visit to the area we popped in following the recommendation of a friend. The weather outside was damp and miserable. The outside of the building is less than imposing and at first sight looks like a cafe of two halves; one side bright and modern, the other darkish and basic. Once inside it was obvious that the 'other side' was not part of the 'Black Douglas'! We found out that it used to be but not now. The seating area is small and compact and it all feels very cosy. We took a table near the window. The menus are written on boards and a mirror on the walls and there is lots to choose from. We ordered tea and bacon sandwiches followed by a piece of lemon drizzle cake. The service was good, bacon sandwiches tasty and the cake was nice too. We had a good chat with the lady who served us and found out more about the history of the place. She was very friendly. All in all it was a good experience. This is a cosy and friendly place but not for those expecting the 'Ritz'. There is a toilet on the premises which is accessed behind the fridge! Prices are fair and there is a wide choice of food available. Enjoyed the experience. Left to enjoy the rain!!

Thank Nigel B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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