The house was gloomy and it was dark when we arrived so it was not until the morning that we saw how grimey it was. The room was dusty and we had unclean mugs for tea and coffee in the room. NO shower just a shower attachment on the tap. We couldn't open the windows, and the final straw was that although my husband got his breakfast, my boiled egg(chosen because it came in its own shell) was forgotten. Ann was friendly enough but did show irritation when asked for anything not obvious, We wished we had read the reviews before booking and we were glad it was only one night.