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“Birthday visit ”
Review of Koh Thai Romsey

Koh Thai Romsey
Ranked #14 of 79 Restaurants in Romsey
Price range: USD 7 - USD 24
Description: Koh Thai Romsey boasts seating for more than 80 covers and features the iconic Koh vibrant hand-painted murals, ornate fretwork and the prominent wooden clad bars as well as a beautiful conservatory space adding another dimension to the restaurant. Koh Romsey is also open for dinner, lunch, coffees and takeaways. So for the very best in Thai food and top service visit us soon!
Restaurant details
Description: Koh Thai Romsey boasts seating for more than 80 covers and features the iconic Koh vibrant hand-painted murals, ornate fretwork and the prominent wooden clad bars as well as a beautiful conservatory space adding another dimension to the restaurant. Koh Romsey is also open for dinner, lunch, coffees and takeaways. So for the very best in Thai food and top service visit us soon!
Reviewed 7 November 2017 via mobile

Yummy authentic Thai food quite expensive but you get what you pay for and wasn't small portions which was good as it's tapas. We had more then enough food for the 6 of us. Crispy beef is lush as is lamb Masaman n pad Thai. Cocktails wow I'm pregnant so had a mocktail version of dragons ruin and it was one of the best I've ever had!

Thank Emma D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KohCustomerService, Guest Relations Manager at Koh Thai Romsey, responded to this reviewResponded 2 December 2017

HI Emma D,

Thank-you for your lovely review!

We are pleased to hear you enjoyed your visit and look forward to welcoming you back in the future.

Kind Regards
Amy Jones - Koh Customer Service

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a ReviewReviews (224)
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55 - 59 of 224 reviews

Reviewed 6 November 2017

We first visited last year not long after opening. Thoroughly enjoyed it then. We enjoyed cocktails at the bar as dessert was not an option then( if I remember) Visited on Saturday night and what a difference. We were shown to a table for two by a gentleman to the furthest corner of the restaurant which we agreed at the time was fine as it was by the window, lovely. There was a big group at another table. As the man who showed us our table was leaving my husband was about to order a drink but he was walking away. We waited 20mins when my husband got up to find someone. A waitress then came all apologetic saying no one had told her as it was her table. We ordered starters, mains and drinks. After starters were eaten (and by then another couple sat next to us). They had numerous tapas eaten while we still waited to have our plates cleared. Our drinks came eventually. The starters were served by the same young girl attending table next to us. Surely she should have cleared our empty plates when she served them? We waited and waited. The waitress who mainly served us was all apologies but ( its a chilled place) was one of her excuses. I don't blame her, I think the guy who showed us our table and forgot us is to blame. We were served by three people in the end. The food was bearable. We both ordered duck dishes but I felt mine was reheated and tough. We refused to pay the service charge but even that was not deducted properly but I didn't notice till I checked the receipt at home. We are local but probably wont return. Its lost something. I like the concept but if you haven't got the staff??? Oh and the outfit worn by the lady who served our drinks was very boring. I'm sorry but I would have contacted on your website had their been an email option.

    • Value
    • Service
    • Food
Thank ber_sun
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 November 2017

The food was excellent and the menu catered for my daughter's preference for Thai veg. food. The Tofu was superb.

    • Value
    • Service
    • Food
1  Thank MargaretW1434
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KohCustomerService, Guest Relations Manager at Koh Thai Romsey, responded to this reviewResponded 2 December 2017

Hi Margaret W,

Thank-you for your 5* review!

We look forward to welcoming you back again soon!

Kind Regards
Amy Jones - Koh Customer Service

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 22 October 2017 via mobile

The food was okay but unremarkable. The staff were pleasant but the music was generic dance played too loud to talk comfortably.

1  Thank Toby B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KohCustomerService, Guest Relations Manager at Koh Thai Romsey, responded to this reviewResponded 28 October 2017

Hi Toby B,

Thank-you for taking the time to write us a review.

We are sorry to hear you did not enjoy your visit.T he music we play and the volume it is played at goes hand in hand with the ambience and ethos of our company brand. Whilst individual sites can sometimes be louder than others due to larger groups and capacity, the management must adhere to the companies policies regarding the music to ensure continuity is present. Whilst we understand it is not to everyones liking, we constantly receive positive feedback on our music from the majority of our patrons, proving the experience we aim to offer is received as we hope.

We do hope you chose to dine with us again.

Kind Regards
The Koh Thai Tapas Team

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Reviewed 14 October 2017 via mobile

Just had an horrendous experience here. Average good at best at extortionate prices. We don't mind paying for good quality but this certainly isn't! The service was awful. Wouldn't recommend, far better restaurants around, never going back.

Thank Phil A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KohCustomerService, Guest Relations Manager at Koh Thai Romsey, responded to this reviewResponded 28 October 2017

Hi Phil A,

Thank-you for taking the time to write us a review.

We are sorry to hear that you did not enjoy your visit. We value all feedback from our customers, both positive and negative, as it only helps us to improve.

We wish you all the best in your future ding experiences.

Kind Regards
The Koh Thai Tapas Team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC

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