This was a sweet tea room. It was lovely sitting on a table in the sun. The tea was really nice and they brought extra hot water to top up the tea which was really appreciated. The tea set was also really pretty. Was a lovely spot for a quick break. We didn’t get any sweet treats but there seemed to be a nice selection of cakes.
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Disgusting service. Only wanted 3 tubs of expensive ice cream. Having chosen our tubs from the freezer queued up to pay at the counter next to the freezer. Having reached the front a gruff woman on the till said "If it's only ice cream you have to pay at the shop next door!" We went next door to an empty shop with no one on the till. No bell to ring and no sign of staff members. Waited for a few minutes and gave up. Chucked the tubs back in the freezer and left (never to return again).
I'm sorry that you had a bad experience trying to buy ice creams (which I don't think are overpriced!). If the tea-room is busy we do sometimes direct people buying ice creams only to pay in the shop, simply so it's faster for them, but not usually once they've reached the front of the queue, as we're happy to take payment in either the tea room or the shop, so I'm not sure what happened there. We did have only one member of staff in the shop that weekend (Latitude weekend, so a shortage of staff and, generally, customers), and I'm sorry if she was away from the counter when you needed her.
Absolutely lovely place to visit. Interesting things to see and buy, delicious food and drink and very friendly service. Highly recommend.
We visit Southwold regularly and always take the ferry across to Walberswick to mooch around the shops and village. The Parish Lantern has the finest gift shop that we have to visit every time we go. Lynn was so very friendly and really took her time with my children, engaging each of them in conversation and making us all feel so welcome.
We love the shop for all its treats but more so because Lynn has such fabulous customer service and friendly welcoming manner
Thank you for making our trip over so much fun. We’ll see you again soon
Efficiently-run. A good selection of cakes and a ‘sun-trap’ courtyard to sit in for coffee & cakes.
Loos are immaculate and the adjoining shop is a delight to wander around.
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