We stayed in the Pipistrelle Room, it was supposed to be a premier room, but it was very small.
No space for your luggage, the TV did not work properly and all the wires were hanging down loosely from the TV.
The extracxtor fan did not work in the bathroom which had no natural ventilation.
The wi-fi signal could not be obtained in this room either.
We chose off the two menus on Saturday night and was asked to pay £19.95 extra for a small rib eye steak from the 'al a carte' menu !
No one had explained that extra charges would be incurred if you choose from the menu, either verbally before ordering or in writing.
They did however remove this charge from the bill when I complained, so beware when staying for b,b & evening meal.
We had long waits both Friday and Saturday night for our meals as there as only one chef on duty although the restaurant was full.
Breakfast was also as bed, long waiting times for your food.
No complaints about the food or the hotel in general apart from the comments above, beautiful grounds, and the hotel backed on to the Sherringham national park with stunning views and walks.
We paid alot of money for a three night stay which is fine because the hotel is worth it, it was just spoiled by the unfortunate findings and events.More
- Free Wifi
- Free Parking