As in the reviews immediately below the hotel is slightly worn; with mismatched furniture from various periods in the life of the hotel. The towels are not fluffy and hot water is only available for 3 hours in the morning. The rooms are spotless; which quite frankly given the red dust in Matheran, is a feat of genius.
However, there is a real charm about the building and the owners are simply delightful. The food is really quiet excellent - who new that tomato and egg consommé soup was so delicious. We had our meals served at our table and we could have as much as we needed. Although I understand on busy days meals are by buffet. Portions were very generous and we didn’t need seconds.
We had a valley view room; whcih consisted of a 'sun room' bedroom and very pink shower/toilet room. The view from our room across the valley was simply stunning. The staff brought tea [7am to 8am] which we sipped in the sun room watching the monkeys on the terrace, before feasting on breakfast [8:30am to 10:30am]. We looked at the other hotels in the town and decided that Lords really was the nicest.
We had to leave very early and had sandwiches wrapped up in brown paper ties with string – a lovely touch which sums up the old world charm of the property.