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All reviews breakfast staff midway mall very nice hotel hot tub hotel is located oberlin college ohio turnpike road construction complimentary breakfast parking lot would definitely stay here again up to date great place to stay nice stay great room beds were very comfortable the breakfast area
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6 - 11 of 745 reviews
Reviewed 7 November 2018

Previous stays have been great so probably an isolated issue but our room was not touched after our first of a two night stay. No clean towels nor were the beds made. Also, the water in the shower would not get hot just lukewarm. The complimentary breakfast was very good and the rooms are nicely decorated. The beds are comfortable as well. Plenty of restaurants and places to shop nearby.

Date of stay: November 2018
  • Trip type: Travelled with family
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Review collected in partnership with Hampton
Thank 196caryt
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hampton Inn and... E, Front Office Manager at Hampton Inn & Suites Elyria, responded to this reviewResponded 4 weeks ago

Thank you for providing feedback on your experience. We would like to apologize for any issue you experienced during your stay. We will address this issue with our Head Housekeepers so they can address this with our housekeeping staff. We hope to see you in future lodging, and Have a Wonderful Day!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 6 November 2018

Stayed for a quick overnight on the way to New York. Pulled in after midnight and was given an efficient but less-than-friendly check-in. A welcoming smile and kind word would have gone a long way. Room was clean and reasonable. Breakfast was a notch above the average hotel offering but again no one was overly friendly in the breakfast area. One housekeeper greeted us warmly on the way out of the room but again, not a word from the front desk staff as we exited. Not a bad stay by any means but a fairly average experience for a $110 room.

Date of stay: November 2018
  • Trip type: Travelled with friends
    • Value
    • Sleep Quality
    • Service
Thank SciGuyMrD
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hampton Inn and... E, Front Office Manager at Hampton Inn & Suites Elyria, responded to this reviewResponded 6 November 2018

Thank you for taking the time to provide feedback on your experience. I'm glad your stay was satisfactory. We hope to see you in future lodging. Have a great day!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 6 November 2018

Staff was excellent and accommodating. Rooms were beautiful, spacious and clean. Complementary breakfast (self-service) was excellent serving both hot and cold menu options. I highly recommend this hotel if you are in the area.

Date of stay: November 2018
  • Trip type: Travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Review collected in partnership with Hampton
Thank Travel52233377249
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hampton Inn and... E, Front Office Manager at Hampton Inn & Suites Elyria, responded to this reviewResponded 6 November 2018

Thank you for taking the time to provide feedback on your experience. I'm glad you choose our hotel and was satisfied with your stay. We hope to see you in future lodging. Have a great day!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 30 October 2018

Visiting relatives in Elyria, chose the Hampton Inn for a 3 night stay. Rooms were large with microwave and mini refrigerator, comfortable beds and quiet. Morning buffet was sufficient to start your morning. Staff was helpful - had a problem with the outer door not shutting and the Saturday morning staff took immediate action. Close to the turnpike. Would stay here again when visiting Elyria. Reasonably priced. Many stores in the Mall have closed.

Date of stay: October 2018
Thank Darlene J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hampton Inn and... E, Front Office Manager at Hampton Inn & Suites Elyria, responded to this reviewResponded 31 October 2018

Thank you for taking the time to provide feedback on your experience. I'm glad you choose our hotel and was satisfied with your stay. We hope to see you in future lodging. Have a great day!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 30 October 2018

Nice midway stop on drive. Would stay again. Clean, comfortable room. We were afraid there would be noise from highway but it was not an issue. Breakfast was included. It could have been warmer but there was a good selection offered so we were able to get other items. Really good coffee.

Date of stay: October 2018
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Review collected in partnership with Hampton
Thank Mary K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hampton Inn and... E, Front Office Manager at Hampton Inn & Suites Elyria, responded to this reviewResponded 31 October 2018

Thank you for taking the time to provide feedback on your experience. I'm glad you choose our hotel and was satisfied with your stay. We hope to see you in future lodging. Have a great day!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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