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All reviews sausage biscuits olive garden allow pets room was clean a pet friendly hotel check in was fast and easy hard boiled eggs restaurants and shopping free breakfast is staff was friendly and helpful bagels would stay here again the breakfast area front desk clerk indoor pool nice place to stay sitting area
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Reviewed 19 October 2017

Hotel is old and refurbished in an amateurish way. Most updates do not even rise to handyman standards. Visitors should not pay more than $85 per night. Breakfast was at about that of a lower rate hotel. Staff was competent, no issues there.

  • Stayed: October 2017, travelled as a couple
    • Value
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Review collected in partnership with La Quinta
Thank davidbG6697ZW
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LQ6495GM, General Manager at La Quinta Inn & Suites Columbus West - Hilliard, responded to this reviewResponded 20 October 2017

Thank You for taking your valuable time to share your feedback. It is heart broken that you did not had a great experience during your stay. We are taking your feedback very seriously to make sure all our guests have pleasant experience.
Looks like we really drop ball on that particular room maintenance, Please accept our sincere apology and give us one more chance to show you how hard we work to make sure all our guests have wonderful experience.
We really hope we able to get some feedback while you were at hotel for your four day stay and provide you alternatives to make your stay more comfortable.
We also want to assure you we are constantly working on to improve our hotel every day and you will see improvement during your next visit.

Thank You

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Reviewed 17 October 2017

The best Staff ever. They were very caring and all of them and the GM made you feel like you welcome and was very respectful. Adam was a very helpful man and we laughed a lot. The other front desk help was great also. The breakfast lady was on her toes and kept a very clean area. I really was impressed the over all stay . It was walking distance to reatraunts and shopping.

  • Stayed: October 2017, travelled on business
    • Value
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Review collected in partnership with La Quinta
Thank Elizabeth S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LQ6495GM, General Manager at La Quinta Inn & Suites Columbus West - Hilliard, responded to this reviewResponded 18 October 2017

Thank you so much for taking your valuable time to provide us positive feedback.
We are so happy to hear you really enjoyed all amenities what hotel have to offer to our valuable guests. At La Quinta Inn and Suites we believe in excellent service and clean comfortable stay and work really hard to deliver same experience to all our valuable guests. I will make sure to share your feedback with entire team.

Thank you recognizing our effort to provide memorable experience to our guests.
Please come back soon. Team at La Quinta Inn & Suite Columbus/ Hilliard is eagerly waiting for you.

Thank You

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 13 October 2017

The hotel was very clean. Rooms were large enough to work. Staff was so very kind and helpful. Great value! Everything in room was clean and in working order. Add to that I could have my dog with me at no additional charge!

  • Stayed: October 2017, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with La Quinta
Thank W8741YXkathyg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LQ6495GM, General Manager at La Quinta Inn & Suites Columbus West - Hilliard, responded to this reviewResponded 16 October 2017

We really appreciate for taking your time to pride us your valuable feedback Stephanie. We are thrilled to know you had pleasant experience and enjoyed your stay recently at our specious guest rooms at La Quinta & Suites Columbus West/Hilliard location. We are committed and work with passion everyday to make sure all our valuable guests have enjoyable experience. As you know now La Quinta is pet friendly brand and we do have designated pet rooms for our little guests. I will make sure to share your positive review to all team members. Please visit us again when you back in town. Thank you

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Reviewed 3 October 2017

  • Stayed: September 2017, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Review collected in partnership with La Quinta
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
LQ6495GM, General Manager at La Quinta Inn & Suites Columbus West - Hilliard, responded to this reviewResponded 5 October 2017

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Reviewed 19 September 2017

Large room, great location, very clean and bright. Good staff. Highly recommend if traveling in this area as it was centrally located, near the highway, plenty of restaurants, shops ahbnd other amenities.

  • Stayed: September 2017, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with La Quinta
Thank rmvm10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LQ6495GM, General Manager at La Quinta Inn & Suites Columbus West - Hilliard, responded to this reviewResponded 20 September 2017

Thank you so much for taking your valuable time to provide us positive feedback.
We are so happy to hear you really enjoyed all amenities what hotel have to offer to our valuable guests. At La Quinta Inn and Suites we believe in excellent service and clean comfortable stay and work really hard to deliver same experience to all our valuable guests. I will make sure to share your feedback with entire team.

Thank you recognizing our effort to provide memorable experience to our guests.
Please come back soon. Team at La Quinta Inn & Suite Columbus/ Hilliard is eagerly waiting for you.

Thank You

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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