Had the opportunity to sty here on a business trip. Very happy with the renovations. In my opinion, it is now on par with the other Ritz Carlton hotels. I know the reviews to this point have been rather "meh", but for me this is not the case.
Valet parking was easy. Bellmen were right on point, getting my luggage to storage while I went to my conference. Check in was easy- although I was not called with my room as promised- I had to call them. Once I was in my room, the renovations were evident. Lighting bright, easy to control. Bed very comfortable. Room itself was quiet- no noise form neighbors. Able to sleep soundly. bathroom upgrades showed additional high-end materials. I was also able to enjoy room service breakfast- prompt service with friendly staff. Food was very very good.
- Official Description (provided by the hotel):
- The epitome of Midwestern hospitality and the only downtown Cleveland hotel to receive a four-star, four-diamond rating, The Ritz-Carlton, Cleveland features: ideal heart-of-downtown location; 206 well-appointed guest rooms and suites with panoramic views of the Cuyahoga River, Lake Erie, and downtown Cleveland; exceptional dining in MUSE ; 24-hour Fitness Center; indoor access to Tower City Center; easy walking access to downtown attractions ... more less
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- Also Known As:
- The Ritz-Carlton Cleveland Hotel Cleveland
- Cleveland Ritz Carlton
- Ritz Cleveland
- Ritz-Carlton Cleveland
- The Ritz-Carlton, Cleveland Ohio