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jody s
Hamburg, Hamburg, Germany

Fantastic customer service from Steve at the Winton Outback Motel

5.0 of 5 bubblesReviewed 24 Aug 2023
A big thank you to the amazing Steve at The Winton Outback Motel
When my 84 year old Mother was left stranded in Longreach due to the bus company’s error he reached out to the wonderful people of the outback community and organised a lift for her so she wouldn’t miss her once in a lifetime tour of the dinosaur fossils. A big thank you to everyone who helped and made her stay so wonderful.
Date of stay: July 2023
Trip type: Travelled solo
4.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
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Steve Collins, Owner at Winton Outback Motel, responded to this review
Responded 24 Aug 2023
Thank you for your lovely comments Jody and we're so glad things worked out for your Mum. She certainly enjoyed her Winton experience !
Regards, Steve and Leesa (Owner/Operators).
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The listings of booking offers for each property take into account the compensation paid to us by our partners. Prices shown may be for varying room types. Prices displayed are the lowest available, corresponding to the least expensive room type available, as provided from our partners as of the time of the user’s search.
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    Reviews (374)
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    All reviews walking distance newer rooms in town surf club room was very clean and comfortable crockery and cutlery undercover parking tattersalls hotel two night stay place to stay would definitely stay here again the main street long drive across the road large room after hours serviced daily
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    14 - 19 of 374 reviews
    Reviewed 21 August 2023 via mobile

    Second time staying. Perfect for a short stay in Winton. Best location, close to the pubs. Very clean and comfortable rooms. Undercover parking. Friendly & attentive.
    Definitely try the steak sandwich at the Tattersalls. And the Gregory for some music.

    Date of stay: August 2023
    Trip type: Travelled as a couple
    Thank Chappies34
    This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
    Steve Collins, Owner at Winton Outback Motel, responded to this reviewResponded 23 August 2023

    Thank you chappies34 for this great review !
    Repeat business is always reassuring that we're somewhat on the right track and we sincerely appreciate your support.
    Here's hoping there'll be Visit Number 3 !
    Regards, Steve and Leesa (Owner/Operators).

    Report response as inappropriate
    This response is the subjective opinion of the management representative and not of TripAdvisor LLC
    Reviewed 15 August 2023

    Our family of 4 were extremely comfortable in a exceptional clean and huge room. Thank you, Steve, Leesa and the crew for being so welcomming and helpful. It was like joing a caring small community, just like home. Winton is a must do for any traveller. It's practically un-australian not to go!!

    Date of stay: August 2023
    • Trip type: Travelled with family
      • Value
      • Location
      • Service
    Thank L E
    This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
    Steve Collins, Owner at Winton Outback Motel, responded to this reviewResponded 16 August 2023

    Thank you so much Le717 for your lovely, kind words and for promoting Winton as THE place to be !
    It's very pleasing you enjoyed your time with us so much and let's hope it can happen again :)
    Regards, Steve and Leesa (Owner/Operators).

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    This response is the subjective opinion of the management representative and not of TripAdvisor LLC
    Reviewed 14 August 2023

    Steve and Leesa are exceptional hosts. The rooms were very clean, attractively decorated and they smelled really nice. Our hosts were very knowledgeable about the area and its attractions and services. The best part is the daily visit of the broglas every afternoon and morning.

    Date of stay: August 2023
    • Trip type: Travelled with friends
      • Value
      • Location
      • Service
    Thank Kevin H
    This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
    Steve Collins, Owner at Winton Outback Motel, responded to this reviewResponded 16 August 2023

    Thank you Kevin for your review and positive description of your stay here.
    Yes the Brolgas certainly are a hit with our Guests, young and not so young, and it's great you were able to experience them visiting us for a feed :)
    Regards, Steve and Leesa (Owner/Operators).

    Report response as inappropriate
    This response is the subjective opinion of the management representative and not of TripAdvisor LLC
    Reviewed 7 August 2023

    The motel is in the Main Street but very quiet because trucks use the bypass
    Rooms are clean & tidy excellent water pressure for shower plates & eating irons in place microwave & 2 chairs
    Easy walking distance to hotels & Main Street
    Highly recommend

    Date of stay: July 2023
    • Trip type: Travelled as a couple
      • Value
      • Location
      • Service
    Thank 800Mobile
    This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
    Steve Collins, Owner at Winton Outback Motel, responded to this reviewResponded 9 August 2023

    Thank you for your 5 star rating and it's great to read how happy you were with your stay here.
    Highly recommending us to others is also sincerely appreciated :)
    Regards, Steve and Leesa (Owner/Operators).

    Report response as inappropriate
    This response is the subjective opinion of the management representative and not of TripAdvisor LLC
    Reviewed 1 August 2023

    Thanks to Deb and Dale for a great week in Winton. We went to all the attractions and had a comfortable rest every night in a very spacious, clean and well-appointed room. Our very friendly and helpful hosts went well out of their way to make our stay a very pleasant one. Loved the visiting brolgas!

    Date of stay: July 2023
    Trip type: Travelled as a couple
    Thank Howard L
    This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
    Steve Collins, Owner at Winton Outback Motel, responded to this reviewResponded 2 August 2023

    Hi Howard and thank you for acknowledging the efforts put in by our Relief Mgrs, Dale and Debbie, who we agree are doing a great job for us whilst we're taking a breather. Also you mentioned the clean room - our housekeepers, also, do a fantastic job for us, so many thanks for highlighting this as well.
    Yes our visiting Brolgas are a winner, day after day, and we're glad you got to see and enjoy them :)
    Regards, Steve and Leesa (Owner/Operators).

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    This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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