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Reviewed 18 December 2014

This little bolt hole is a miss next time. No where to hang your clothes with no wardrobe. The clock does not work and the phone did not work. So when I ordered room service I had to go to reception. Had to chase down the tax receipt by telephone after I left. The bathroom worked. Bed not so bad. Wifi did not work. Close to airport and a pool. Only two things going for it. Needs a big improve for the price!!

Date of stay: December 2014
  • Trip type: Travelled on business
    • Value
    • Sleep Quality
    • Service
Thank WallytheWombat
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LeahDannyB2014, Manager at A & A Motel Proserpine, responded to this reviewResponded 25 November 2015

Thank you for your review, good or bad comments are all appreciated.
As you stayed when we undergoing some room renovations, we did explain to all guests the situation, & clothes hanging racks were an option.
We apologise the clock & the phone weren't working, we did fix this promptly when the next occupants informed us.
The room you stayed in did have a new bed.
Our office is opened between 8am-8pm for all office needs, outside these hours receipts can be emailed if necessary. I don't recall receiving a phone call for your receipt.
As some rooms have now been completely refurbished, we would like you to stay again & enjoy one of these.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 December 2014

We stayed here to avoid the chaos at Airlie Beach and are certainly happy we did. The room was average, but the hosts were exceptional. Leah was an adorable pixie and made us feel very welcome.

The parking was right outside our room, which made it very handy for my husband and his bad knees.

We had a comfortable, quiet stay and were happy with the very clean room! As we've traveled around we've found it is the hosts who make a huge difference. Leah and her husband will remain in our memory as excellent hosts and guides for their area.

The wifi was unavailable and a bit frustrating since we rely on it to book our next reservation while traveling.

Date of stay: December 2014
  • Trip type: Travelled as a couple
    • Value
    • Sleep Quality
    • Service
Thank JacquieInFlorence
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LeahDannyB2014, Manager at A & A Motel Proserpine, responded to this reviewResponded 25 November 2015

Thank you for your great review.
We have since had the WIFI upgraded, & have had no problems, yippee!!
We are glad you enjoyed our hospitality.
On your next visit make sure you request a new 'Deluxe' room, completely refurbished. They have been very popular.
Hope to see you again.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 22 October 2014

Perfect place to stay in Proserpine. We left a phone in one of the rooms and the friendly staff found it and sent it promptly interstate. A and A has fantastic staff. Very diligent, kind and courteous. Would highly recommend staying here.

Date of stay: October 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Thank TectonicPlates
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LeahDannyB2014, Manager at A & A Motel Proserpine, responded to this reviewResponded 25 November 2015

Thank you for your positive review.
We are glad you enjoyed our hospitality.
We look forward to seeing you again.

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Reviewed 15 September 2014

I have recently stayed at the A & A Motel when visiting Proserpine. The owners were very accommodating to my late arrival, and made the check in a very simple and easy process. The room was very spacious, great in room facilities, and the king bed was one of the most comfortable I have ever slept in.
However what made this motel stand out from most others I have stayed in was the incredible hospitality I received from the owners and the staff. They really went above and beyond to make sure I had everything I needed during my stay!
After leaving Proserpine and arriving back home, my 8yr old son discovered that he has left his favorite cushion in the Motel room. I immediately called the owner Leah to find she already had it safely in the office, she then personally covered the postage to have it mailed back to our home the next day!
Truly a great establishment run by a beautiful couple! I would absolutely recommend staying here when visiting Proserpine!

Date of stay: August 2014
  • Trip type: Travelled with family
    • Location
    • Cleanliness
    • Service
1  Thank Jade C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LeahDannyB2014, Manager at A & A Motel Proserpine, responded to this reviewResponded 25 November 2015

Thank you for your positive review.
We really appreciate the great feedback & that you enjoyed our hospitality.
We are glad your son received his pillow.
Hope to see you again on your next visit.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 7 September 2014

Decided to stay overnight in Proserpine on way home from down south. Picked this hotel out of a phone book. What a great surprise. Good sized room, very clean and tidy. Best home cooked dinner and breakfast, yum! This accommodation is now added to our list of places to stay. Well done Leah and Danny... will definitely be back. Highly recommended.

Date of stay: September 2014
  • Trip type: Travelled as a couple
    • Location
    • Rooms
    • Service
Thank Matchooz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LeahDannyB2014, Manager at A & A Motel Proserpine, responded to this reviewResponded 25 November 2015

Thank you for your positive review.
We appreciate all comments.
Our meals are certainly popular, just what every traveller needs.
Our housekeeping staff work very hard to keep our rooms exceptionally clean, we shall pass on your kind words.

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