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Copper Country Motor Inn
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Reviewed 9 March 2015
Country Comfort

We stayed one night in the Motor Inn in a Queen Standard room. The furnishings and bed were fine and the free Wi-Fi a bonus. We ate in the restaurant and enjoyed the steak and service. This is a standard country motel offering accommodation and dining facilities at reasonable prices.

Room tip: Note that the road beside the motel becomes quite busy and noisy from early in the morning (5 am).
Date of stay: January 2015
  • Trip type: Travelled as a couple
    • Location
    • Cleanliness
    • Service
Ask Deb_C630 about Copper Country Motor Inn
Thank Deb_C630
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Nigel and Kerri S, Owner at Copper Country Motor Inn, responded to this reviewResponded 25 July 2015

Thank you for taking the time to review our property. We truly value the opinions of our customers Providing our guests with the best possible hospitality and service is always our mission. We truly enjoy sharing our passion for our destination with visitors and want you to walk out the door feeling refreshed.
We look forward to being able to welcome you back in the future.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 17 January 2015
Not Impressed

Went on business trip was booked into standard queen room . The bed was really uncomfortable the room in need of a update . Old uncomfortable lounge , scratchy blanket ,strange set up for ensuite , just really unimpressed it was clean which was a positive . Hand some unexpected visitors in the night cockroaches . Restaurant was good, food tasty really happy with our meal , good service. Really confused told by staff member that our room was $135 per night superior queen $145 and they had one deluxe room for $165 plus , these rooms had been refurbished photos shown on Internet. But our company was charged $230 for the night and we were given standard rooms??? Only found this out after the stay. Will not be returning again.

Room tip: Ask for refurbished rooms get the right price before booking
Date of stay: January 2015
  • Trip type: Travelled on business
    • Location
    • Rooms
    • Service
Ask Karen M about Copper Country Motor Inn
1  Thank Karen M
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Nigel and Kerri S, Owner at Copper Country Motor Inn, responded to this reviewResponded 20 January 2015

Thank you for taking the time to review our property. We truly value the opinions of our customers and we apologize that we did not meet your expectations.
All our rooms, including Standard Queen rooms have been refurbished during the last 12 months. Our beds, bedding and linen replaced during the last six (6) months. Room rates are advertised on our websites and your company was charged the rate for single occupancy for two(2) rooms. Standard queen rooms were requested and confirmed at the time of booking.
Providing our guests with the best possible hospitality and service has always been our mission. We have addressed the issue regarding insects, and spoken to our pest control company, unfortunately given the weather and conditions we can only have the rooms fumigated on a monthly basis at this time of year. We want you to know that we truly enjoy sharing our passion for our destination with visitors and want you to walk out the door feeling refreshed.
If you come back to our motel I would love to have the opportunity to speak with you directly, so please ask for me. We hope to see you again in the future and wish you the very best.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 5 January 2015
Has gone downhill but still charge top dollar!!

We stayed here about five years ago and had a wonderful stay for a number of nights and some excellent meals at the restaurant. How disappointed I was on our return recently. We were charged $135 for a standard room for the night. The room we stayed in was dated, the bed not particularly comfortable but the worst thing, although it was clean (apart from some mould on the floor of the shower) were the dead insects. They were lying along the bench and when I pulled the quilt back there were a couple on the pillows.Obviously the room had not been used for some time.

I have recently stayed at a number of motels over three states and this one was in the upper price range. Probably $105 a night would be a more realistic expectation on the quality of facilities offered. It was definitely one of my poorer choices,

There was a little kitchen nook between the main room and bathroom and this should have been better utilised. Good size frig but no wine glasses and only two very small drinking glasses. Likewise in the bathroom only one very small (and I mean very small) bottle of shampoo/conditioner for 2 people to share, one face cloth and one hand towel.

The restaurant was closed so I am unable to comment.

I won't be back for that price.

Date of stay: January 2015
  • Trip type: Travelled as a couple
    • Rooms
    • Cleanliness
    • Service
Ask ebonygirl about Copper Country Motor Inn
1  Thank ebonygirl
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Nigel and Kerri S, Owner at Copper Country Motor Inn, responded to this reviewResponded 7 January 2015

Thank you for taking the time to review our property. We truly value the opinions of our customers and we apologize that we did not meet your expectations.
All our rooms have been refurbished during the last 12 months and the beds replaced at that time. Our rooms are not licenced, which is why we supply only water glasses to our rooms, unless otherwise requested by guest/s.
Providing our guests with the best possible hospitality and service has always been our mission. We have addressed the issue regarding insects, and spoken with the employee in question. We want you to know that we truly enjoy sharing our passion for our destination with visitors and want you to walk out the door feeling refreshed.
If you come back to our motel I would love to have the opportunity to speak with you directly, so please ask for me. We hope to see you again in the future and wish you the very best.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 December 2014
Would definately stay again

I loved this place. The room was clean the food was nice (but a little slow on the night I was there as a lot of room service orders had arrived just before me). It was great to be able to get a continental breakfast delivered to my room the night before, and the superior room that I had was behind the restaurant, so if there was any traffic noise I couldn't hear it.

Date of stay: November 2014
  • Trip type: Travelled solo
    • Value
    • Location
    • Service
Ask Trish S about Copper Country Motor Inn
3  Thank Trish S
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Nigel and Kerri S, Owner at Copper Country Motor Inn, responded to this reviewResponded 7 January 2015

Thank you for your kind words. We appreciate feed back and again we apologise for the delay in your meal due to demands on room service. We look forward to being able to welcome you back in the not to distant future.

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Reviewed 30 October 2014
Overnight stay and meal

Booking arrangements were efficiently organized. Evening meal was so good, tasty, prepared as requested, service with friendly smiles made this stay reminiscent of the true 'country' hospitality typical of iconic rural Australia. The rooms were very clean, well furnished and very comfortable. The most enduring feature is the welcoming atmosphere provided by the present owners and family. We shall recommend this motel. The motel has kept the prices at 'good value' for money. This reflects good business acumen, client consideration which will attract customer loyalty.

Date of stay: October 2014
  • Trip type: Travelled on business
    • Sleep Quality
    • Rooms
    • Service
Ask CnG211268 about Copper Country Motor Inn
1  Thank CnG211268
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Nigel and Kerri S, Owner at Copper Country Motor Inn, responded to this reviewResponded 7 January 2015

Thank you for taking the time to write a review.
Our mission is to ensure that all our guest enjoy the same level of service and we try to ensure that good value for money is included in our mission statement.
We hope that we can welcome you again next time you are in the area.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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