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Reviewed 4 April 2018

We enjoyed our whole Magnetic Island holiday especially our Peppers accommodation. Our room was lovely and the breakfast was really tasty. We have not got anything to complain about. Hopefully we will be going again.

Date of stay: March 2018
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank murphy283
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Neil M, General Manager at Peppers Blue On Blue Resort, responded to this reviewResponded 9 April 2018

Dear murphy282,

Thank you for taking the time to review Peppers Blue on Blue Resort on Trip Advisor.

Appreciate the feedback and positive comments about the resort facilities and staff

We look forward to welcoming you back to Peppers Blue on Blue Resort in the future

Regards

Neil

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 April 2018

We were booked into Sails on Horseshoe but on arrival, they did not have our Expedia reservation.

An Easter weekend, last car ferry had gone and we were homeless. Fortunately Peppers Blue on Blue resort came to the rescue and we had their last 2 studio rooms.

It is more expensive, but this is a great hotel, amazing pool (especially for children) and a good central location.

The breakfast we very good.

The studio rooms have a bed in the main living room so there is no separate bedroom.

Great place to stay and we were delighted they were able to take us.

Room tip: marina views should be really good
Date of stay: April 2018
  • Trip type: Travelled with family
    • Location
    • Cleanliness
    • Service
Thank ColinGuernsey
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Neil M, General Manager at Peppers Blue On Blue Resort, responded to this reviewResponded 9 April 2018

Dear Colin_Guernsey,

Thank you for taking the time to review Peppers Blue on Blue Resort on Trip Advisor.

Appreciate the feedback and positive comments about the resort facilities and staff

We look forward to welcoming you back to Peppers Blue on Blue Resort in the future

Regards

Neil

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 April 2018

Could not find anything to fault our stay. We did have a problem with the balcony door not opening but this was very quickly resolved. We stayed here for my birthday and the general manager just happened to be working on reception when we arrived and checked us in. We arrived early and our room wasn't ready so we left our bags and returned later. It was a lovely surprise to find a birthday card and complimentary bottle of champagne in our room. The next morning the same general manager was working in the restaurant clearing tables and generally helping out. Well done!!!

Date of stay: April 2018
  • Trip type: Travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank debbiekit
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Neil M, General Manager at Peppers Blue On Blue Resort, responded to this reviewResponded 9 April 2018

Dear debbiekit,

Thank you for taking the time to review Peppers Blue on Blue Resort on Trip Advisor.

Appreciate the feedback and positive comments about the resort facilities and staff

Thanks for the mention about the GM!

We look forward to welcoming you back to Peppers Blue on Blue Resort in the future

Regards

Neil

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 April 2018

We stayed at Peppers for 3 nights over Easter. We booked a Studio (Eco) room, which we knew wasn't going to include a marina view. We were so thrilled when we checked in to be allocated Room No. 2311, which was a corner room on the top floor with a view of the water across the ferry terminal area. It was a really lovely room, and we feel it would have been almost the best room in the category that we had booked. The room was spacious, self contained, and well set out.

Over and above the great room we were allocated, we thought the staff at Peppers were AMAZING! We would particularly like to thank Deb & Alisha in reception - they were friendly, happy and only too willing to help with our every enquiry. They are both great assets to Peppers!

I'd also like to give a shout out to the General Manager, Neil McDonald. Each morning, we saw Mr McDonald helping out in the breakfast area. He was doing everything from seating guests to clearing crockery/cutlery, bringing out food and wiping down tables. What a great example and 'hands on' way to oversee the running of a resort. He was very cheery in passing us around the resort as well. My only regret is that we didn't take the time to chat to him to let him know how terrific we thought he, his staff, and resort are.

We had a fabulous time at Peppers - the location is perfect (right at the Terminal for the ferry and bus). Our breakfasts were lovely, the amenities great and the gardens & surrounds well-maintained. A nice touch too was an Easter card left on our dining table, personally signed by members of the Peppers Blue on Blue team (Restaurant, Kitchen, Housekeeping, Events, Accounts, Maintenance & GM).

Thanks so much for a wonderful holiday - we would love to come back - and will definitely see if Room 2311 is available next time as well.

Cheers, Kim & Ken :)

Date of stay: March 2018
Thank KKGoldCoast
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Neil M, General Manager at Peppers Blue On Blue Resort, responded to this reviewResponded 9 April 2018

Dear KKGoldCoast,

Thank you for taking the time to review Peppers Blue on Blue Resort on Trip Advisor.

Appreciate the feedback and positive comments about the resort facilities and staff (and the GM!)-very kind of you!

We look forward to welcoming you back to Peppers Blue on Blue Resort in the future

Regards

Neil

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Reviewed 31 March 2018

Excellent property and facilities. Beautiful location, convient to everything. Explored the island, then returned each day to swim in the glorious lagoon pool and private adult pool. The apartment has everything you could want with giant balconies. Staff were delightful. 1 minutes walk to the ferry.

Date of stay: March 2018
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank kateonholidays2018
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Neil M, General Manager at Peppers Blue On Blue Resort, responded to this reviewResponded 2 April 2018

Dear kateonholidays2018,

Thank you for taking the time to review Peppers Blue on Blue Resort on Trip Advisor.

Appreciate the feedback and positive comments about the resort facilities and staff

We look forward to welcoming you back to Peppers Blue on Blue Resort in the future

Regards

Neil

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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