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BlankJim
Cairns Region, Australia

Quiet, comfortable and convenient.

5.0 of 5 bubblesReviewed 20 Aug 2020
We've stayed here before; 12 years ago as it turns out. This place saved our lives during an extremely hot summer back then - an oasis of comfort with a cooling pool. This year, midwinter, it is a comfortable overnighter for us heading home to the Far North while avoiding the madhouse roadworks on the Bruce Highway. It is, above all, QUIET. Sleep is easy in these comfortable rooms, set well back from the Burnett Highway. Do yourselves a favour!
Date of stay: August 2020
5.0 of 5 bubblesRooms
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
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Reviews (41)
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8 - 13 of 41 reviews
Reviewed 27 May 2019

A very friendly hotel which is centrally located in Biloela. Excellent internet speed....puts the big city hotels to shame. Had the tenderest steak in years one evening...can recommend the chef !!!. I would definitely stay here again.

Date of stay: May 2019
Thank John L
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
robert_mcmillan10, Owner at Biloela Countryman Motel, responded to this reviewResponded 29 May 2019

Hi John
Thank you for taking the time to post a review. The chef and all staff get a lift when they see a new review.
Look forward to seeing you next time you are in Biloela.

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Reviewed 19 September 2018 via mobile

I stayed here for 2 nights for business.
The beds were comfortable but the pillows too flat-lucky I byo my own pillow wherever I go.
The rooms have been sufficiently renovated with new bathroom fixtures and accessories to try and modernise the rooms, so it comfortable enough.
Although on a busy highway at night you can't hear the cars too much which is great.
The pool was good for a refreshing dip.
But the hero of the stay was the food! I would come back here just for the food. The meals were delicious home cooked tasting, huge meals!
The only real negative is the room would be tight if there were 2 people in the room that i had and I could here the next door neighbors tv blaring through my wall into my room.

Date of stay: September 2018
Trip type: Travelled on business
1  Thank funnydude
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
robert_mcmillan10, Owner at Biloela Countryman Motel, responded to this reviewResponded 20 September 2018

Thank you for taking the time to post a review. Your heading sums up what we are trying to achieve which is offering "a home away from home" type experience. On your next stay, please do not hesitate to contact reception in regard to being disturbed by next doors TV as some elderly guests are unaware of how loud they have the TV going. Thank you once again for your review.

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Reviewed 26 July 2018 via mobile

We had booked a Twin Cabin after viewing the photos online. On arrival we were given Cabin number 37 and were surprised to see that the Cabin was not as it looked on the Website. It was very disappointing. The hot water tap in the shower leaked hot water onto the tap which made the tap extremely hot when turning it off. The side of the single bed was collapsing and the room was very musty on our arrival.

Date of stay: July 2018
Trip type: Travelled with family
Thank F813VWlouises
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
robert_mcmillan10, Owner at Biloela Countryman Motel, responded to this reviewResponded 29 July 2018

Hi Louise S
Sorry to hear about your recent stay.
Unfortunately, at the time the photos for the website were taken we did not have a Twin Cabin available to photograph. I will arrange for the website to include more photos of the cabins. In regard to your other points, I will arrange for a full maintenance check to be undertaken of the cabin. Thank you for bringing these to our attention.

Regards

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Reviewed 10 June 2018

maybe room 6 ! needs a spruce up and the shower head looked at , the bed could do with a through clean, but the sheets were impeccable the shower clean and the inn keeper very nice , not always do things go your way lol , but i did a walk around and the area is very clean

Date of stay: June 2018
  • Trip type: Travelled on business
    • Location
    • Cleanliness
    • Service
Thank Denleu
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
robert_mcmillan10, Owner at Biloela Countryman Motel, responded to this reviewResponded 11 June 2018

Hi Denleu
Sorry the room was not up to your expectations. Not sure which room you stayed in but I don't think it was Room 6 as it has a long term guest staying in it. It would be helpful to know when you stayed in order to check which room may need attention. All rooms have had new carpets, new LED TV's, etc. All queen beds are less than 6 months old together with bed toppers which are laundered on a rotational basis. Housekeeping is generally very good at reporting problems such as dripping showers, taps etc. so are not sure what the problem with the shower would be. Thank you for your feedback and I will get housekeeping to check bedding.

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Reviewed 18 May 2018 via mobile

We have been staying at the Countryman Motel on and off to for a few years. 2018 has seen me stay for the last 4 momths most part of each month. Bob and Donna, John and Nada are the best host ever. Paula their cook will look after you requests and make you feel special. Check out the rissoles. World famous in our world 🌎
The rooms are clean and great sheets (always important).
If you are staying for awhile the cabins are great also. Tons of parking for trucks.

Thank you all so very much

Di Riley

Date of stay: May 2018
Trip type: Travelled on business
Thank dianamriley
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
robert_mcmillan10, Owner at Biloela Countryman Motel, responded to this reviewResponded 20 May 2018

Good Morning Di

Thank you for your feedback. The staff in particular get a real boost when they hear we have had such positive feedback. Will let Paula know about the rissoles.

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