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“Nice place to stay, but no sleep because of squeeky floor boards!” 3 of 5 bubbles
Review of Kegworth Hotel & Conference Centre

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Kegworth Hotel & Conference Centre
Ranked #2 of 2 Hotels in Kegworth
Coventry, United Kingdom
Level Contributor
24 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
“Nice place to stay, but no sleep because of squeeky floor boards!”
3 of 5 bubbles Reviewed 11 April 2012

My boyfriend and I stayed at the Whitehouse Hotel on Easter Sunday for one night. We got a bargain at £39.00 for the night with spa facilities included.

Check in was 2pm which is earlier than a lot of other hotels that we have stayed at. The lady on reception was friendly and we were pointed to our room. The room was generally clean and well presented, large flat screen TV, iron and ironing board, tea and coffee facilities, hairdryer etc. Little things that make this place a 3* and no more are silly things like mouldy seal around the bath and a couple of stains on the carpet, but nothing to moan about for the price we paid.

The spa facilities are nice and were kept very clean, spacious changing rooms with lockers, a nice pool with jacuzzee attached, small gym and a sauna. I would commend this hotel for having the leisure price in with the price of your stay, good move.

The meals in the hotel restaurant were a little on the pricy side compared to the small price we had paid to stay, however a small walk up into the village there are chinese and indian takeaways, a chippy, a co-op and a couple of other pubs / restaurants (.... although we did opt for the chinese in the end as we got funny looks in one of the pubs that we went into!!).

The hotel has a ground floor, an upper floor and a lower floor, our room was "21" which was on the lower floor, the hotel was peaceful until the people upstairs returned at around midnight, I think they were only walking around but the VERY squeeky floorboards made it sound as though they were practicing for the marathon! In hindsight we should have asked to move but it was late and we were hoping it wouldn't last long, however we were woken up again by this all through the night and then at 7am with them presumably getting ready for breakfast!! So we didn't get much sleep at all.

Overall this is a good hotel, which boasts nice clean facilities and friendly staff... BUT I would deffinatly ask for a room on the highest floor!

Room Tip: Make sure you get a room on the top floor if you want to get any sleep!
See more room tips
  • Stayed April 2012, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Norky1991
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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369 reviews from our community

Traveller rating
    94
    116
    100
    39
    20
See reviews for
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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    3.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (77)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Any
English first
Minehead, United Kingdom
Level Contributor
49 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
2 of 5 bubbles Reviewed 6 April 2012

The only reason I'm giving two stars rather than just one is because my complaint was eventually dealt with. But should it really have taken 3 months?! It started when I sent a mild letter of complaint about an expensive but truly awful New Year's Eve meal. That evoked no reply. I sent an email. Again no reply until a week later - and this appeared to be dealing with some other customer's grumbles, not mine. I wrote again. No reply. I eventually wrote to Head Office. Guess what - no reply. Eventually, by dint of perservering, I did get satisfactory recompense, but WHY are they so reluctant to extend the simple courtesy of listening to customers' grumbles? If they had written back at once with a simple apology, I would have been willing to let the matter drop. But if even Head Office couldn't care less about customer satisfaction, I suppose it's little wonder that the individual managers aren't bothered either.

  • Stayed December 2011, travelled with friends
    • 1 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
2 Thank Roobarb-Roobarb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
2 of 5 bubbles Reviewed 4 April 2012

I stayed here recently with my young family,upon checking in the staff were very rude talking to each other and ignoring myself and family.it took a total of 5 minutes before the young girl saw to us. We then went to our room which looked liked it hadn't been touched in over a month the bath was dirty there was grime on the shower curtain now I know you expect this from budget hotels but i thought that this would prove me wrong. Evening meal was atrocious and sub standard I have eaten better from mcdonalds needless to say I will not be recommending this hotel to my friends and family nor will I ever stay here again.

  • Stayed March 2012
    • 1 of 5 bubbles
      Value
    • 1 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
1 Thank Foomanch
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
cleveland, UK
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 bubbles Reviewed 2 April 2012

We have stayed at the Kegworth Whitehouse at least 3 times in the past couple of years and it's excellent value for money...Just over 100 pounds for an overnight stay, 15 nights parking and return taxi to East Midlands airport, especially if you have a early moring flight. The night person on our last trip was fabulous :-) but all the staff are great.

Room Tip: Ask for a room on the upper floors....a bit quieter
See more room tips
  • Stayed March 2012, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank devmangreen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Beckingham, United Kingdom
Level Contributor
162 reviews
46 hotel reviews
common_n_hotel_reviews_1bd8 112 helpful votes
4 of 5 bubbles Reviewed 12 March 2012

We were flying from East Midlands at 7am on the Sat morning so booked in here for the Friday night. Included in the price were taxis to and from the airport, 8 nights parking and the room, all for less than the price of a normal motel room.

Staff were extremely friendly, room was clean, were were up at 2 am and the night porter couldn't have been friendlier or more helpful. Will certainly do it again. The whole think was so well organised. No aircraft noise so a decents nights sleep. Couldn't fault it.

  • Stayed March 2012, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Rob M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Kegworth Hotel & Conference Centre

Property: Kegworth Hotel & Conference Centre
Address: Packington Hill, Kegworth DE74 2DF, England (Formerly The Kegworth Whitehouse Hotel)
Region: United Kingdom > England > Leicestershire > Kegworth
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Wheelchair access Airport Transportation
Hotel Style:
Ranked #2 of 2 Hotels in Kegworth
Price range (per night): $65 - $222
Hotel Class:3 star — Kegworth Hotel & Conference Centre 3*
Number of rooms: 79
Official Description (provided by the hotel):
As an independent hotel we live by our motto - Professional, Personal and Flexible. We think you'll enjoy our hotel, the attention to detail, the warm and friendly welcome and our overall customer centric approach. Here are some more reasons why you should choose Kegworth Hotel :- Ideally located, well connected Spacious well-equipped rooms Quality food choices ... more   less 
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